I had a terrible experience at this restaurant. I felt disrespected and had to involve the police to get a refund. The DoorDash driver was recording the incident after another customer raised concerns about a worker handling food with their hair down. I requested to speak with the manager, who smelled like marijuana and had a hoodie covering her head. I asked for my food to be remade due to unsanitary conditions, but the manager claimed the worker wouldn't listen to her. The worker then took her hair out of a ponytail and put it back, despite my request for her not to touch my food. The situation escalated when the DoorDash driver got involved and the manager showed no concern for the situat...
Penn Station East Coast Subs
2204 Heather Ln, Louisville, USA, 40218, United States Reservation"Normal wait and the food was hot. Thx Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5"
Details
Phone: +15024582625
Address: 2204 Heather Ln, Louisville, USA, 40218, United States
Reservation, Booking
City: Louisville
Website: http://penn-station.com/
Opening hours
Monday: 10:30-22:00
Tuesday: 10:30-22:00
Wednesday: 10:30-22:00
Thursday: 10:30-22:00
Friday: 10:30-22:00
Saturday: 10:30-22:00
Sunday: 11:00-21:00
Statistics
Dishes: 10
Categories: 5
Reviews: 1834
Address
Reviews
Placed an order for dine in, and the restaurant was empty. Watched 3 separate customers come in after me and get their food before me. When i asked why, they said they misplaced my ticket and then made my food. I wouldnt be making a big deal out of waiting 30 min for my food, but i figured let me ask for a free cookie for the delay and ill leave in a better mood. They said they couldnt give me a cookielol that petty response is why im decided to give a petty review. Amanda Davis, just tell the staff its better to keep the customer happy than save a few cents on a cookie lol on Juneteenth no less Service: Dine in Food: 1 Service: 1 Atmosphere: 1
Everything was fine. I didn't like the elder lady. Very rude is like I can't look at the menu for like 2 seconds and she's like ripping my head off and trying to hurry me up to get out the door. Like calm down you guys were not busy. There was like only two people in there Service: Take out Meal type: Lunch
Terrible service. Constant scooting chairs on the floor, causing terrible noise while sweeping. Cussing from employees. Food was nothing but fair, if that. Service: Dine in Meal type: Lunch Price per person: $1020 Food: 1 Service: 1 Atmosphere: 1 Recommended dishes: Chicken Parmesan, Fresh-Cut Fries Book a table now
The restaurant was clean and neat. The girl who took our order was efficient and friendly. We enjoyed the subs that we ordered. Service: Take out Meal type: Dinner Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Reuben Sandwich, Sub
I had a great experience at Penn Station! The subs were a bit on the small side, but they were tasty. I would rate the food a 4 out of 5, the service a 5 out of 5, and the atmosphere a 5 out of 5.
Take out was good. Food ready on time. Love those fries! Staff friendly! Service: Take out Meal type: Dinner Food: 5 Service: 5
I absolutely adore the food at Penn Station. The food, service, and atmosphere all receive a perfect 5 out of 5 in my book. Book a table now
My favorite location. They get you in out! Meal type: Lunch Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5
Normal wait and the food was hot. Thx Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5
Dishes
Book a table now
Louisville
Categories
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Delivery Services
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Sandwiches
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Fast Food
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American
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Catering
Amenities
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Wheelchair Accessible
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Accepts Credit Cards
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Television
- Table reservation
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Delivery
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Takeaway
- Reservation
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