I have visited Pietro’s quite a few times over the last 15 years and until the most recent visit it always impressed me. Today, the cafe seemed lifeless despite the constant coming and going of customers. Despite bright sunshine outside the young staff looked totally depressed. There wasn’t a smile to be seen and they were all dressed in black uniforms which didn’t improve the mood. The ice cream we ate was good, but very basic. Just ice cream in a tub. No peach melbas or strawberry swirls! So much more could be made of this place with dynamic management.
I cant believe how badly this lovely cafe has deteriorated since the summer. We called on Saturday and noted the following; 1.Front automatic doors were faulty, 7 had to be opened manually. 2.Toilet floor dirty/wet, and the flush was broken. 3. The ceiling mounted air con units were filthy. 4. Rubbish/dirty floor, and tables had not been cleared/cleaned. 5. Staff (6 young girls) just stood behind the counter playing on their mobiles. 6. Menus prices had been altered by hand. Its sad that this cafe appears to be on a downward spiral.
Fancied an ice cream as they usually have a selection of flavours to choose from but noticed the choc hazelnut ice cream looked very soft as if it was thawed, on asking the older gentleman if it was supposed to be like that he got quite defensive and shirty! Because I’d asked for the flavour before noticing so I had it the nuts were soggy ice cream was vile I won’t recommend this place for anything
On a day visit to Porthcawl required some refreshment. Over looking the sea on the main Esplanade found this smart looking Italian style cafe. Many drinks ,snacks and cakes available, not to mention a range of Welsh produced ice creams. Friendly staff and the premises were clean including the spotless toilets. Some negative reviews can be found but I would not hesitate to visit here again!
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Pietros has closed its doors. It was heartbreaking to see the soul of this fantastic restaurant leave once it was announced that it was being sold. No disrespect to Cadwaladers, but matching the portion sizes and prices of Pietros will be a tough task. Best wishes to everyone at Pietros, you will be deeply missed.
I have ordered ice cream sundaes from Pietros many times before. However, this time we were informed that they only accept card payments, not cash. Given the high prices, we decided to leave. You can find the same sundaes for three pounds cheaper just around the corner. I will not be returning to Pietros again.
The ice cream at this restaurant is extremely expensive and they only give you a small scoop for the price. It is not worth the money and I will not be returning. If they are going to charge such high prices, they should at least provide a larger portion size.
Great price for a really nice tuna sandwiches. Nice location on the seafront. Very quick friendly service. Looked like a large selection of ice creams on offer although we didn’t try.
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The best Chocolate milkshake ever. I had 2. Breakfast items and toasties very good. Ice creams wow wow and wow. Lovely Staff. On seafront. Accessible toilet.
Staff are inattentive, frequently short of options on the menu. If you just want an ice cream great but be prepared to wait no matter what you choose.
