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"The food was very fresh and served quickly. Much better than the downtown branch by a long shot."
Phone: +17784165615
Address: 5240 Domano Blvd Unit 460, Prince George I-V2N 4A1, Canada
City: Prince George
Website: https://pitapit.ca/locations/prince-george-college-heights
Monday: 10:00 -21:00
Tuesday: 10:00 -21:00
Wednesday: 10:00 -21:00
Thursday: 10:00 -21:00
Friday: 10:00 -21:00
Saturday: 10:00 -21:00
Sunday: 10:00 -21:00
Dishes: 10
Amenities: 3
Categories: 5
Reviews: 317
The food was excellent, but the service was terrible. According to Google, the College Heights location was supposed to open at 10 am, but when I arrived, I was told they actually opened at 11 am. Despite this, I returned at 11 am only to be told they needed another 10 minutes. The staff's attitudes were rude and unprofessional, and they did not apologize for the inconvenience. I felt like I was inconveniencing them just by being a customer. I will not be returning to this location.
I entered the restaurant to pick up my order. I noticed a young woman behind the counter who appeared to not be an employee, as she was eating her own pita and frothy drink, without a uniform, hair net, or gloves. When I tried to communicate my purpose for being there, to get my dinner, she turned her back to me and went to stand by the stove, causing some of her food to fall on the floor. I decided to leave.
The customer service at this restaurant was terrible. The server made me feel like I was bothering her by ordering food. This is the second time I have had this experience at this particular location. I will not be coming back. All the other locations I have visited have been great, but unfortunately not this one.
The pita was extremely dry and crumbling, likely due to its oversized portion resembling a football. It was difficult to enjoy, shaking my head in disappointment.
The food was very fresh and served quickly. Much better than the downtown branch by a long shot.
