I did not know that Pizza Hut now uses DoorDash for their deliveries. I will never order from any Pizza Hut again because of this. I placed an order at 3:35. By 4:45pm it was not delivered yet. Once I found out that they use DoorDash for deliveries, I understood why. I had planned to do a $5 cash tip, so there was no tip on the card. DoorDash drivers won't pick up orders with no tip showing because that's the only way they get paid. While on the phone with the restaurant at 4:51pm I received a text message telling me that my order would be delivered by. DoorDash driver at 5:20pm! I had asked the store person right away when I called at 4:45 if my pizza was completed and ready, and she confir...
Ordered a personal pan pepperoni. 0 stars for food.. only leaving 2 stars because of the customer service the cashier provided was up to par. But for the food... the cheese was so thick, it wasn't fully melted. Possibly causing me to get sick if I ate it. After removing the cheese from the thick amount of sauce they applied, after I ordered light sauce, the dough was still doughy. The only thing done on the damn pizza was the pepperoni Definitely have to do better when folks are spending their funds.
Was given hand tossed pizza when I ordered pan pizza- Meat Lovers. Manager told me that I could get a new pizza freshly made correctly because pan pizza is an up charge. Because the manager, Jeremiah, was not physically in the store to uphold this, the staff refused to remake my pizza. And no one has not clue when Jeremiah will be returning. Inwaa advised to call back tomorrow until I’m able to confirm that he is there first. Service: Takeaway
So not only did they run out of boneless wings by 6pm it took over an hour for me to get a medium pepperoni pizza ordered at 6:20pm Come to find out they used door dash to deliver my order even though I ordered it on the app which charged me twice. I received my pizza at 7:37pm which wasn’t even warm. Service: Delivery Food: 3 Service: 1
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This was the worse ordered my food when I arrive to pick up my food the gentleman wasn't using gloves at all and on top of it he kept robbing his nose very nasty I didn't eat my food after witnesses how unsanitary he was never would go there again and the service was poor Service: Takeaway Meal type: Dinner
Just ridiculous pizza was burnt, and they gave it to us this way. I will never, I mean, never go back to this pizza hut they don't care about they customers if you value your hard earned money stay far away from this place you will get better food at a local pizza shop Service: Takeaway Meal type: Dinner
Worst experience ever , customer service is lacking and customers were ignored. One customers had to ask if anyone is working the front because everyone in the back ignored us. Never again. Service: Takeaway Meal type: Dinner Food: 1 Service: 1 Atmosphere: 1
Big shout out to Ms. Shondirah Parks, the shift manager. I had a problem with an order and she fixed it swiftly, kindly and intuitively. My overall experience was incredible and I will be back! Food: 5 Service: 5 Atmosphere: 5
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Service: Takeaway Meal type: Dinner Price per person: $10–20 Food: 3 Service: 2 Atmosphere: 1 Recommended dishes: Traditional Wings, Cheese Pizza, Pepperoni Pizza, Breadsticks
Still that authentic pizza hut taste from back in the day, excited when I'm craving the Hut!!
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