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"I recently visited the drive-thru and received excellent service. The employee, I think her name was Alice, was very helpful and patient. The food was prepared fresh and delivered promptly. I will definitely return in the future."
Phone: +12144911660
Address: 2000 N Central Expy, 75070, Mckinney, US, 75070-2910, McKinney, United States
City: McKinney
Website: http://www.polloregio.com/
Monday: 10:00 -22:00
Tuesday: 10:00 -22:00
Wednesday: 10:00 -22:00
Thursday: 10:00 -22:00
Friday: 10:00 -23:00
Saturday: 10:00 -23:00
Sunday: 10:00 -22:00
Dishes: 8
Amenities: 6
Categories: 5
Reviews: 2489
We have had lunch and dinner here many times and we’ve had good experiences before but nothing compares to today. We were greeted with a huge smile and welcoming. Yowhci treated us like family, for a second I thought I was at my mom’s house. But she didn’t do this just with us, every single person who came in received the same service. Yowhci has so much energy, when she wasn’t on the register, she was running cleaning tables, talking to customers. Great great experience, we will definitely come back!
Had a terrific lunch at Pollo Regio. Yowhci tended to us like a 5-star restaurant. She made sure we had flatware, napkins and told us wherethe chips and all the salsas were. The food was great i will tell all my friends and i will be returning. I will recommend the great service to all myfriends. Thanks a billion.
Came in after work for dinner, was greeted and placed an order. Food came out relatively quickly and hit the spot as always. Both Bobby and Manny were on It and made our visit a good one. Will definitely come back just based on the customer service we received
The place is good but Unreliable as hell! Been there about say... 10 times maybe. 2 of those times, these bozos had said they'd run out of chicken. Ran out? Like once... okay I get it, emergencies happen but 2 times? Change the name to Pollo Unreliable.
I recently visited the drive-thru and received excellent service. The employee, I think her name was Alice, was very helpful and patient. The food was prepared fresh and delivered promptly. I will definitely return in the future.
