Poom Thai Cuisine - Table reservation

My most recent experience (12/14/2022) at Poom Thai was terrible. I attempted to place my order over the phone and was shocked by the rudeness of the elderly man who answered. He actually hung up on me. When I called back, the same scenario repeated itself. He appeared very stressed and impatient. Undeterred, I placed my order online. Upon arriving at the restaurant 20 minutes later to pick up my order, a woman emerged who was unaware of my order. After going to the back room and returning, she explained that there had been a delay in receiving the online order; she had just received it. There was no apology or empathy shown. I am uncertain if I will return.

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If you like meat in your food this is not the place for you. My Shrimp fried rice only had 3 shrimp in it. I got the garlic beef and it was barely any beef. Mostly a bunch of vegetables. Flavor was good though. I purposely ordered the Tom Yum Kai soup because i do not like mushrooms (the other 2 options listed mushrooms as an ingredient) ... they gave me a soup that had a bunch of mushrooms lol I feel like i wasted my money tbh

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My favorite Thai spot on the west side. Pick up only but it's worth it. Small family owned business named after the son who often is working when not at college. Get some amazing food while supporting a family's dream

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Ordered Pad See-Ew Noodles with Chicken and Tom Kha Kai Soup and both were too salty.

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It's okay, thai. Good for a quick late night order to pick up.Food: 3/5

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