I didn’t intend to write this review, but after making several requests for a refund and even returning the chicken sides and biscuits to express my concerns, I felt it was necessary. Unfortunately, the chicken I received tasted spoiled; it seemed like it had been cooked, taken out of the fryer, and then reheated later. Although the staff were friendly, it seems that the district manager or whoever is in charge reversed my refund after I was issued a refund slip. I still have that slip, but I’ve yet to receive the refund, and it’s been at least three weeks. I spent around $47, and when I contacted their corporate office, they informed me that I needed to work with the local store for assista...
I also asked for a gallon of sweet tea, but they couldn’t provide it. The biggest issue was with the chicken tenders—they were pink and slimy, clearly undercooked. Since I was in the car and couldn’t tell if they were properly cooked, I dipped them in BBQ sauce, only to notice a strange, fishy texture. I wasn’t sure if I was eating chicken or something else. When I turned on the overhead light to get a closer look, it confirmed my suspicion—they were definitely undercooked. That moment completely shattered my trust in the safety of the food.
After spending over $40 on our family meal, including the tenders, we ended up eating cold cereal at home. This experience was unacceptable—unsanitary...
I hesitated to write this review, but after numerous attempts to secure a refund and even returning the chicken sides and cookies to illustrate the problem, I feel it's necessary to share my experience. The chicken I received was clearly old; it tasted spoiled and was quite unpleasant. Although the staff were friendly, it appears that the higher-ups, who are responsible for refund approvals, have revoked my refund after initially issuing me a refund slip. I still haven't received the actual refund, and it's been at least three weeks. I spent $47 on my order, and when I called the corporate office, they directed me to reach out to my local branch for help. I'm quite frustrated with Popeyes an...
I placed a drive-thru order online at 1:15 a.m. from Popeyes, and they forgot to include my extra biscuit that I ordered along with my two cans of dinner. It wouldn’t have been a big deal, but the last time I ordered from their menu, I also didn’t receive my red beans and rice. I’m just too tired to go back. Oh my gosh!
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I had a disappointing experience at Baseline. The manager wouldn't give me a refund without a receipt, even though it was clear that the chicken I ordered was spoiled. I barely left the restaurant before taking a bite, and it was awful. I ended up leaving feeling both hungry and frustrated.
Every dish was fresh, and the service was exceptional. The staff went above and beyond to make sure we had everything we needed and were incredibly friendly.
Having traveled outside of New Orleans, I can say that the farther you are from Louisiana, the less satisfying your Popeyes experience is likely to be.
Every time I've dined here, the food has been exceptional, and the service has also been very good. I honestly have no complaints whatsoever.
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Whenever I’ve been to Popeyes, the food has always been outstanding and the service excellent. Truly, I have nothing negative to say.
I used to work at that restaurant, and I can attest that the chicken is always fresh. It was a fantastic experience!
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