I've been coming here faithfully since opening with zero issues. However today Sunday 8-13-2023 I ordered butterfly shrimp which were overcooked and rock hard..The tenders were dry and overcooked..Requested nuggets to which I was told they don't have any..Requested cocktail sauce for my shrimp..They were out...Cole slaw...not today!..Cajun fries? Nope sorry..And to top things off they used soda cup lids to cover the side dishes..This was the worst experience I've ever had at Popeyes..The cashier informed me their delivery dates were off so they didn't have the inventory to fulfill everyone's request..But still no excuse for the overcooked tenders and shrimp..He said we should have cocktail s...
While negative reviews for fast food restaurants are quite common, I can understand why, as I've had my share of disappointing experiences. However, I don't expect too much from fast food. I just want to highlight that my visit to this Popeyes Louisiana Kitchen was outstanding. The customer service was both friendly and exceptional. Thank you to the staff for a wonderful experience!
Staff are very friendly and very helpful. Even offered a coupon to use. I’d definitely visit this Popeyes location again just for the helpfulness and kindness of the staff.Update:Had to take 1 star out because I’m missing the ghost pepper wings I ordered. I can’t go back for it since I live about 15 miles away.Note: Check your To Go order before leaving.
First time here. I would like to upload a picture of my bone dry chicken sandwich which was shaped like a crescent moon and filled about 1/4 of the bun with my 10 French fries but I don't see an option for that. That was just ridiculous. My wife got a large fries and it was about 20x bigger than the size of my small so at least we were able to split.
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omg i went today and OMG the service was amazing especially the boy with curly hair. his name was tommy or something but it doesn’t matter he was super polite, very welcoming and very helpful!! i really recommend this location ask for tommy!!!
Be sure to verify your order at this location. They've forgotten items on two occasions for me, and it's often too crowded for them to rectify the mistake. Given the prices, I won't be returning.
This is spicy chiken boneless. Well, definitely this is not a chiken, my jaws are sick now and taste like 100 years old biscuit. Are you seriously sell this?
The Manager Heather , whent above and beyond to accommodate the longer than usual line. ? she's amazing ? Excellent Customer , ? ?.
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This restaurant is tidy, welcoming, and well-cooled. The staff are all skilled in their positions.
Always backed up and wasted my whole lunch break waiting on my order and they got it wrong smfh
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