Portofino

Portofino - Table reservation

3304 W Andrew Johnson Hwy, Morristown I-37814-3621, United States Reservation
4.4 /5
699 Reviews

"Terrible food, service and interior. There are damaged and dirty dishes. Water and all drinks from their water are like from a swamp."

Details

Phone: +14236160321

Address: 3304 W Andrew Johnson Hwy, Morristown I-37814-3621, United States

Reservation, Booking

City: Morristown

Opening hours

Tuesday: 10:30 -22:00

Wednesday: 10:30 -22:00

Thursday: 10:30 -22:00

Friday: 10:30 -22:00

Saturday: 10:30 -22:00

Sunday: 10:30 -22:00

Statistics

Dishes: 10

Categories: 5

Reviews: 699


Address

Show Map

Reviews

Kate

2/5

Let's start with the dump of a bldg. Hand rails broken and dangling. Indoor/outdoor carpet laid in the hallway to the bathrooms full of dangerous ripples, tarps hanging up to hide something in 2 large areas. Server was fabulous! There were 4 of us who drove over 1 hour to eat there. Food arrives for 3 of them and I was told the kitchen burned my meatball sub and was making a new one. Finally arrives and I cut off a piece and when I took a bite it was COLD. Refrigerator cold. I went and found the server who took it back. He said he was so embarrassed, I told him not his fault. Finally it arrives for the 3rd time. Luke warm, so much so I literally put my finger into the middle of the sub to ma...

Marjorie

3/5

Things did not improve from there. The food was still great, but our dessert was disappointingly served in a plastic container, as if we were at a drive-thru. After we dropped off our payment ticket, we waited for our server to return, only to eventually have to go to the register ourselves. There, I learned that the server hadn’t collected payment at the table. Instead, she could process our payment at the register, which she did without ever informing us while we were seated. She also didn’t offer to assist us with the doors on our way out. Needless to say, we won’t be returning. We drove about 30 miles because we were impressed with the food and service on our first visit. However, my 92...

Deptpo

5/5

If you're searching for the best Italian cuisine in the area, look no further. The food is exceptional, and the portion sizes are generous. You can really taste the dedication the owner has to ensuring quality and flavor. While the service could be improved, as it seems they're a bit short-staffed, the interior atmosphere is pleasant. However, the exterior, including the parking lot and the storefront, could use a makeover, as it appears somewhat worn and is not very inviting. Recently, there have been reports of fruit flies in the restaurant, as mentioned in other reviews, but I'm confident these issues will be resolved. Despite these drawbacks, the quality of the food is unbeatable, and I...

Wes

1/5

Looked good online because of reviews, but once we arrived on a Saturday evening we should have realized something was off by the very few cars in the parking lot. We thought maybe we beat the dinner rush. Even though it was about 5:30. We got our table and ordered drinks. Within minutes we were surrounded by fruit flies. Literally everywhere. It was so disgusting we just left. I can only imagine how many bugs end up in the food. How is this place even open? I've never seen that many fruit flies anywhere let alone a restaurant. Disgusting. Would not recommend. Book a table now

Melanie

1/5

To make matters worse, the poor waitress was the only one serving all the tables. We placed our order and waited nearly two hours for our food to arrive. The noise level was overwhelming, with small children running around and their families not paying any attention. Overall, it was a terrible experience, and I won't be returning. We spent $80 on meals that should have cost about $10. Even though we only took a small bite of the subs, we weren't offered any refund. My family and I left feeling hungry and let down.

Ada

4/5

I've only ordered through Doordash, but have been satisfied both times. They didn't send silverware or napkins with either of my delivery orders and that can be an issue for us ordering while at work. The philly cheese steak is good, but doesn't have enough meat to balance out the bread/vegetable ratio. I'd rather pay a $1 more for the sub and get more meat. I've never been inside the restaurant so I can't speak on the condition of the building or waitstaff.

Cindy

1/5

I ordered seafood pasta and had a broken shell in it and they would not let me order something else with out paying for both. There are fruitfulness all over flying at our table. Owner refused and made us pay for the food I didn't get. Don't go!I have family in are and will let them know not to come in.After asking for my food to go, I was credited for the food since they said they thru it away.

Patricia

5/5

I ordered the chicken alfredo and there was so much of it that I had to take part of it home with me the waitress I don't really think she knew what she was doing she only checked on me once and that was when she took my order but the overall experience was okayFood: 5/5 Book a table now

Chelsea

3/5

Food was good but it was very clear our server was smitten by my husband and doted up on him while seeming to not care about me at all...not okay. Though the food was good it killed my appetite to be treated like I didn't matter so I will not be back for awhile.Food: 4/5

Anatoli

1/5

Terrible food, service and interior. There are damaged and dirty dishes. Water and all drinks from their water are like from a swamp.


Dishes

Buffalo Chicken Stromboli
Buffalo Chicken Stromboli

Small 2 Toppings Pizza And Drink
Small 2 Toppings Pizza And Drink

Chicken Wings Boneless And Drink
Chicken Wings Boneless And Drink

Grilled Chicken Salad And Drink
Grilled Chicken Salad And Drink

Kids Chicken Nuggets And Fries
Kids Chicken Nuggets And Fries

Kids Chicken Tenders And Fries
Kids Chicken Tenders And Fries

Cheese Burger, Fries And Drink
Cheese Burger, Fries And Drink

Kids Cheeseburger And Fries
Kids Cheeseburger And Fries

Spaghetti Or Ziti And Drink
Spaghetti Or Ziti And Drink

Grilled Chicken Breast Sub
Grilled Chicken Breast Sub