Hi! I happen to like Potbelly as a chain, simply for their Wreck sandwich. (Roast Beef, Turkey, Ham, Salami. You can request how much or little of a topping you 'd like, as you can request average, light, or extra. The toppings have always been fresh. You can order a sandwich for any appetite; the bread never feels stale (Subway breads were always hit and miss for me. It was not uncommon to get dried out or stale bread. The cookies are delicious. Basically, they make hearty food that tastes good. I like the option of getting a whole Kosher Dill pickle. Potbelly has much fresher, better quality food than Subway, with combinations I prefer. This Friendship Heights location has (except for 1 ti...
Update: this place has really gone downhill. It was great when it opened, but no more. I often stay in Chevy Chase for weeks at a time very close to this place, so it was always convenient, and when I'm in town I order a sandwhich for pickup at least twice a week. But it's just gotten so frustrating! They mess up orders all the time now, putting the wrong chips or drink in the bag, or putting the wrong toppings on sandwiches. And it really seems like they have gotten stingier too, putting less meat on the sandwiches, so the last inch on either end has no meat or tuna or whatever inside it it's just a bread sandwich. And there's always trash on the floor in the kitchen, which is kind of gross...
They are consistently late with online orders, this latest one being 40 minutes late. I suspect they don't start online orders till you are in-store which completely defeats the purpose. Also, once had them call me and cancel an order because they were out of an ingredient, but I never got refunded even after calling 3 times. Horrible horrible service.
Great service, good sandwiches. Parking may be difficult because it's Chevy Chase so it's not the best location to meet people unless you're close by and don't mind walking. They're super fast though Service: Take out Meal type: Lunch Price per person: $10–20
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I personally got the large Italian and the oreo milkshake. I felt that the oreo milkshake had too much oreo which gave it a sand texture. The sandwich was decent but nothing special. An okay sandwich for an okay price. Food: 3 Service: 3 Atmosphere: 3
Wonderful staff.. BUT, prices have increased 3 times since this location opened. A skinny sandwich and drink is now damn near $10. Not but last week it was closer to $8. Unacceptable.
An hour ago I coming to the man was angry with me I said I am coming to eat. I didn’t do nothing. Why he is. angry that’s why I’m very sad Meal type: Other
Average. Nothing special. Comparable to Subway. But I prefer Subway just because they have more condiment options.
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I was help many different time by employee to make my sandwich. Food: 5 Service: 5 Atmosphere: 5
Overpriced and consistently late preparing online and to go orders
