Sadly this is the WORST RESTAURANT I’ve ever visited; and by a long margin! The many negative comments left in their reviews testify to how bad my own experience was. Neither the staff nor the manager demonstrated any understanding whatsoever regarding allergens in their food, despite being asked more than once and being allowed reasonable time to respond, placing them it would appear in breach of the requirements of the Food Standards Agency, given there was no written allergen information evident or offered when asked. I suffer from COELIAC DISEASE and because of this face the potential of serious illness if consuming even the smallest amount of gluten but the waiter showed no understandin...
I went to the restaurant and the waiter immediately began dictating what I could and could not order for my meal. I found this attitude unacceptable and believe it is not the proper way for a server to treat customers. I believe that customers should have the freedom to choose from the menu and order as they please. The waiter seemed to be pushing me to order specific main courses and nothing else, which I believe is against the law. I was surprised by his lack of interest in my business, as I was considering ordering a few appetizers and drinks. Due to the poor service and rude behavior, I decided to leave without ordering anything. I was very disappointed by this experience and assume that...
Ordered over the phone and I felt like it wasn’t welcome,. No please or thank you and he hung up on me at the end of the call.. Staff had shirt hanging out… I have eaten here many time over decades and it has never looked this disorganised. The staff now look stressed, unkempt and are lacking the basics in customer service. It’s like faulty towers.
Having used this place for years I have to say that something has changed here. Food was awfull...one of our group ended up with stomach problems and the service was non existent and the young man in charge was simply rude. About 10 of us go twice yearly but we have all decided it is on to pastures new.
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Being carers we tend to have takeaways for special occasions and that was the case again. It was my wife's birthday and Raj Palace did us proud. The food (for six) was with us in 35min and it was piping hot and exceptionally tasty. I have no hesitation in recommending Raj Palace.
This is the worst restaurant I have ever encountered in my life in Colchester. The staff was extremely rude and provided zero service. I do not recommend going there at all. Instead, I suggest going to Curry Leaves, which is only 0.03 miles away.
Took my partner out for a special meal. We were not disappointed. The food was perfect the service was outstanding. The ambiance was loverly after their refit. Special thanks to Rashid the owner which welcomed us back with open arms.
I dined at this restaurant a week ago. I ordered the Lamb Karahi, which was delicious. The owner was friendly and the staff were polite. Despite dining alone, I received the same level of attention as larger groups.
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Lower quality of food cheaper cuts of meat and sur charges we were unaware off reporting to trading standards been going here for years but never again
The food was amazing and tasty. Beautifully decorated and clean. Very friendly staff. Would definitely recommend.
