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"My husband and I had a great experience here. The food was good, but it was our server, Adela, who really made the experience great. She was very attentive and friendly and she offered exceptional customer service."
Phone: +19085616015
Address: 7000 Hadley Rd D, South Plainfield, NJ, 07080, United States
City: South Plainfield
Website: https://www.redlobster.com/seafood-restaurants/locations/nj/south-plainfield/7000-hadley-rd
Dishes: 10
Amenities: 5
Categories: 5
Reviews: 2257
Last time I went to this place with my wife during a Nov 2022 evening, they didn't even have salads that usually came with our meals and no discount either. Next, their famous cookies were a bit dry and not as good as fresh as before. No matter because my favorite dish The Ultimate Festival was kidnapped up to $39.99 $40? This is something that cost 2 yrs before $28 to 29 when they also had salads available and tasted fresh and better. That means I don't care what happens to Biden's economy, I need to protect my bag and my profits, so we never go back specifically to pay so much for much less. Something has to give, and Red Hummer just jumps into her own sword. ?
The server was very friendly and patient, I am indecisive. We ordered the new Orleans salmon (something like that) and it was delicious. The drinks were also very good. The dessert was bigger than I expected but also was amazing. One time the booth we sat at smelled but they explained the odor and that it was being fixed. Next time we got the same booth and there was no odor. We go here every time we celebrate and enjoy ourselves and the food every time.
Don't clean up how it should be. The tables were not deleted correctly. When refilling water, the waiter took the glass and brought it back the same glass with the same straw. He should have brought new glasses and new straws or put a pitcher of water on the table.
Need improvement on food packaging, preparation/placement, attention to detail and customer service via telephone order request and requests from third parties on customer request! Reb Lobster has gone from 5 star service to 0 in 2 years. What a shame??
My husband and I had a great experience here. The food was good, but it was our server, Adela, who really made the experience great. She was very attentive and friendly and she offered exceptional customer service.
