The picture says it all. This is the third time in 4 months I have been to this restaurant each and every time I stressed WELL DONE. It's possible they're not able to do a well done burger. The previous time it was like a passive aggressive attempt atdoing a well done burger where the burger was half well done half fairly raw. This time, a quarter of it was poorly done andobviously pink so I don't know if they have an odd shaped grill or what. Just saying I'm about done with Red Robin, have eatenat Red Robins all over the country, but this one here in St Pete has consistently done the same exact thing. I woukd just likesomeone to hear and understand me when I say WELL DONE and understand wha...
This is one of the rare occasions when I was dissatisfied with both the food and the service. My sweet potato fries were cold, and I barely had three bites on my plate. When I ordered more, I received just a handful of fries, and they were cold again. I also ordered the bacon and five cheese fondue, which was served cold as well. I asked if they could replace it with a hot one. Unfortunately, they just microwaved it in the plastic container, and when it returned to the table, I noticed the plastic had melted around the edge and mixed into my cheese dip. I was very disappointed tonight; my whole party typically enjoys good service and food here, but everyone was unhappy this evening.
Initially, I waited around five minutes before receiving any attention. When I asked to be seated, the staff informed me there would be a wait of at least ten minutes. I agreed to wait and ordered my food to go. However, three groups who arrived after me were seated promptly. When I was finally helped and seated, I was disappointed to find my meal packed in a box with barely any fries. My server and I shared confused looks, and ultimately, I decided to leave. This was the worst service I’ve ever experienced.
Additionally, I was disappointed by the bottomless beverage policy. Despite ordering a strawberry lemonade and wanting to switch to a prickly pear lemonade, I was told that was not allowed, even though both drinks were the same price and advertised as bottomless.
Maybe it was just this particular location, but after such a terrible experience, I won’t be returning to any Red Robin for a long time. I would give this a 0/5 if I could.
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Really beautiful restaurant, I've never been to a red robin before. I know there was one near my hometown. I was happy to be able to go with my wife for her birthday dinner, food was really delicious and the garlic fries are exquisite. If you manage to go to a red robin it is really nice because no matter what happens you're going to leave full Bottomless is Fries are awesome
The 3 hostesses said there were no booths available (see photos) and we would need to wait for 10 minutes. After 30 minutes we asked again and they finally got us a two seater booth. There was only one waiter who was also the bartender and busboy. Notsure why there was 3 hostesses on a Thursday afternoon but only 1 waiter.
the 3 hostesses said there were no standings (see photos) and we would have to wait 10 minutes. After 30 minutes we asked ourselves again and they finally got us a two-seater. there was only one waiter who was also bartender and busboy, not sure why there were 3 hostes on Thursday afternoon, but only 1 waiter.
What a great eatery. Came in was greeted quickly and seated. Waiter was fast and remembered us from a former visit. The new brisket burger was good, the Madlove burger was an explosion of flavor and the fish and chips was very good with four amazing pieces of fish.
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The atmosphere was pleasant. Although the restaurant was less than half full, it took quite some time for our food to arrive. I tried the Heuschnupfenburger, but found it too salty for my taste. Our server provided excellent service.
The cheeseburger was burnt to the point of being inedible. It was a pickup order, and we drove 30 minutes to get home. I am very unhappy and would not dine there again.
New! Kids Pumpkin Spice Everything Nice Milkshake
New! Chocolate Dipped Strawberry Milkshake
Fudge-Filled Chocolate Chip Cookies
Cinnamon Sugar Towering Doh! Rings
Kids Oreo Cookie Magic Milkshake
New! The Impossible Cheeseburger
Cinnamon Sugar Doh! Ring Shorty
New! Cheesy Bacon Fondue Burger
Red Robin Gourmet Cheeseburger
New! Loaded Baked Potato Fries
