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"When I walked up to the counter to pay, the manager had the audacity to ask for more tip. Unbelievable. Besides that the food had some bits of plastic inside from the packaging."
Phone: +19059402888
Address: 7301 Woodbine Ave, Markham, Canada
Reservation, Booking
City: Markham
Website: http://ritzypalace.com/
Monday: 09:00 -22:00
Tuesday: 09:00 -22:00
Wednesday: 09:00 -22:00
Thursday: 09:00 -22:00
Friday: 09:00 -22:00
Saturday: 09:00 -22:00
Sunday: 09:00 -22:00
Dishes: 10
Categories: 5
Reviews: 3985
Excellent cuisine, worth braving the frigidly cold weather for!The last time I ate at this favorite spot of mine was way before I had my two separate bouts with Covid. Keeping our fingers crossed that nothing has changed and quality of food still remains the same. Tonight, our party of 6, all bundled up and braving 14C weather decided to have our weekly family dinner there. Arriving early at 6.00pm, as expected, the place was empty.First thing that caught our eyes was the ‘ Peking Duck Special ‘! Normally priced at $55 for two ways, it is now being offered at a most attractive $39.99!! Ordering that was obviously a no brainer! In addition, our order revisited some of their house specialties...
THEY DEMANDED MORE TIP!!! I had a great meal. The food is great. The service was okay UNTILLLL we were paying and it is cash only btw in the morning time. Our bill was $41.35 And we gave them a flat $45 because we had bills and the employee who took our money said our tip is too little and we need to pay more and she said it needs to be 10% tip and refused to take our money until we paid more. I found this to be extremely rude and unprofessional to be asking a customer that. Needless to say we will not be going back there. No wonder it was semi empty today…. They lost a very loyal customer today. P.S I love dimsum. Any other recommendations hmu!Parking: Fills up fast in the mornings
We planned a relaxing family dinner, but instead everyone was upset. The menu says lobster 5 lbs, which means a five pound lobster in each respectable restaurant. Instead, we have two small ones that do not add to 3 pounds. The answer of the waitress was that they only serve twin lobsters. Press the problem further with the manager, he said that they do not serve big lobsters, although we see them clearly in the tank at the entrance. While he asked about the small size and the total weight, he continued. Fraud served with flippant posture. The last insult was when we tried to pay the bill with a credit card. The waiter said only cash, although this isn't written anywhere. Stay away.
We planned a relaxing family dinner but instead everyone got upset. The menu says lobster 5 lbs which at every respectable restaurant means a five pound lobster. Instead we got two small ones that don't add up to 3 pounds. The answer from thewaitress was that they only serve twin lobsters. Pressing the issue further with the manager he said they don't serve largelobsters even though we clearly see them in the tank by the entrance. While asking about the small size and total weight heproceeded to walk away. Fraud served with flippant attitude. The last insult was when we tried to pay the bill with a creditcard. The waiter said cash only though that's not written anywhere. Stay away. Book a table now
Arrived at this restaurant on a Sunday morning around 11:15am. Didn?t have to wait for a seating due to my party being a party of 2. Was offered a patio table which was great as it was a calm Sunday morning. Ordered a number of classic dim sum dishes and enjoyed the food throughout. If you arrive and place your order prior to 11am they have a special dim sum early bird pricing of $4.50 each. Brilliant.
Arrived at this restaurant on a Sunday morning around 11:15am. Didn?t have to wait for a seating due to my party being a party of 2. Was offered a patio table which was great as it was a calm Sunday morning. Ordered a number of classic dim sum dishesand enjoyed the food throughout. If you arrive and place your order prior to 11am they have a special dim sum early birdpricing of $4.50 each. Brilliant.
Came here for Dim Sum before 11am as there is a $4.50 special for any size dish as long as you place your order before 11am. Tea was nice as it had a small tea light candle under it to keep it warm. Food was tasty and service was pretty quick. Will go back again when in the area.
Price is reasonable. Excellent service and food. Was there for an event and they go above and beyond for their great service. The deepfry shrimp meatballs are highly recommended.Vegetarian options: Veggie fry rice and buda fest Book a table now
Tasty food, quick service, came here around noon on Sunday. Pricier than I thought but it's good. Most likely because of weekend pricing I think. Still good to try to out if you're within the area.
When I walked up to the counter to pay, the manager had the audacity to ask for more tip. Unbelievable. Besides that the food had some bits of plastic inside from the packaging.
