We have been coming here for years but our recent experience was terrible. Service was appalling, they were not busy in the restaurant but very busy with take aways. We arrived at 7pm and left at 8.35 having only had a starter platter in that time. We waited almost an hour for our main course to arrive and then gave up and left. They still presented the full bill to us despite our dissatisfaction and when we complained they took only £5 off it. Wine took ages to arrive as did starters, as did water. They also took 15 mins to tell us they were now out of house white wine. Didn’t offer an alternative for the same price. The management here is clearly an issue, they also need to decide in the k...
When we inquired about our mains, a waiter finally cleared our plates and brought the food shortly after. However, my partner's chicken was cold and when we raised the issue, the same plate was brought back minutes later without an apology. It appeared they had simply microwaved the same plate, resulting in tough and rubbery chicken.
After finishing our meal, we had to request the bill and have the erroneous charges for the prawn crackers removed. The staff seemed to sense our frustration and randomly added a 25% discount to the bill, but we would have appreciated a more genuine response such as an apology or explanation.
Overall, it was a disappointing experience despite some tasty dishes...
We ordered take away from Rosa's This cafe this evening. I've had nice Thai food there in the past both in the restaurant and as takeaway. Today the green curry was largely inedible with the contents swimming in a thick brown sauce. More reminiscent of a Chinese curry. Not recognisable as a Thai green curry at all and unpalatable. Apart from a few mouthfuls, it had to be thrown away in the food bin. The summer rolls were not authentic and were tasteless. These are usually full of delicious fresh herbs and raw vegetables. These contained mostly cabbage and carrot and again were not typical of thai or vietnamese summer rolls. The sticky rice was OK. Won't be going to Rosa's Thai Cafe again.
It is amazing and the tastiest Thai food I have ever eaten im 53 yrs old and we stopped on Sunday to get some food cos fancied some Thai food and it's called Rosa's Thai and my partner name is rosa so we went in was greeted by a polite lady who was very helpful and we had green Thai chicken .coconut rice ,,spring rolls and tofu Curry as I'm vegetarian and me an my partner both totally enjoyed the food the service..the cleanliness and the who entire experience was 100% possitive please come try this restaurant you won't be disappointed
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The best Thai food I’ve had outside Thailand!! My daughter and I both have Coeliac disease and were able to order almost everything on the menu. The food was absolutely gorgeous. We were told if we didn’t like the modified Gluten free pad Thai they would happily exchange it. Amazing service and every dish was to die for!!!! We were served by Marchin who was so accommodating. Also we sat outside with outside with our dog and they brought her a bowl of water
The staff at this restaurant is very friendly and the food is excellent. I especially enjoyed the squid and popcorn shrimp, followed by a flavorful curry and a delicious pad thai. Although there was a slight delay in getting our food, the staff was amazing and offered us some prawn crackers as an apology. The lady with short blonde hair, who I assume was in charge, was very attentive. I will definitely be returning to this restaurant.
The restaurants prioritises take aways rather then the people eating in the restaurant. It took an hour to get a starter and the couple next to us left as they got fed up of waiting and the staff didn't even notice At £20 for rice and a curry you would expect great service not no service! There are many better Thai restaurants in Ealing so I won't be going back
We visited last night for a meal with our son and his friend. The food was delicious and the staff were very attentive and friendly. I would highly recommend eating here . I was initially reluctant to try here as some of the reviews were not complimentary, thank goodness I decided to make my own mind up .
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The food was fantastic, the service was exceptional, the restaurant was very clean and inviting, and the staff were extremely friendly. I will definitely be coming back.
Very good and really authentic Thai food . LOVE the Service the best !! And I will be back with my company..
Rosa 'S 'Khao Pad ' Fried Rice
Honey-Marinated Pork Skewers
Five Spice Beef Noodle Soup
Flat 'Pad See Ewe ' Noodles
Crab ‘Khao Pad’ Fried Rice
Drunken 'Kee Mao ' Noodles
