Horrible experience. The associate entered the wrong type of an item which is 50% more expensive than what we chose. If a store doesn’t plan to give customer discounted price for one type, then please don’t even pretend in the first place. Also, the customer in front us picked an item without barcode so one store associate went back to get one with bar code. This trip took forever that held up the line. Apparently the associate had no idea where the thing is and no appreciation that people don’t have a whole day waiting in line. First time shopping here. Not again
Fruit, veg are good. Good standard tofu selection. Gluten free and vegan products could be a bit more expansive. Easy to navigate. Checks out area is easy and quick. Commercials on in store radio are a bit loud, could be turned down a bit, content is repetitive. Bit more lighting, maybe on shelves or veggie bins, feels dim in some spots, but overall easy to look around, find tags to compare. Carts aren't wonky in good shape and well stacked don't need to hunt for one.
To tonight's Manager; Great job . I did retail for many years. Sometimes, there are people who don't deserve a second chance. That loud mouth is obviously one of them. As you pointed out, you are responsible for the safety of your staff and the customers. You and the Garwood Police handled it with the minimum of fuss and muss. Well done .
They are consistently putting expired yogurts in our curbside pick up. They have not rectified this misleading practice of selling expired goods after we called and notified them. It’s happening nearly every week and the expiration dates are weeks past the current date. Terrible.
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Good prices, friendly cashiers, and if I can’t find something every employee has been willing to stop whatever they are doing and personally take me to the location of the product. Excellent friendly customer service! Thank you
Some of the higher ups don’t know how to talk to people (JENNIFER Very unprofessional night crew is lazy . The managers dont address anything that happens overnight . a lot of the products are out of date and maggot filled.
Shop Rite of Garwood is the best Shop Rite in the area. The best selection of literally every item vs other Shop Rite stores. Helpful staff. It's maybe the 4th closest Shop Rite to me but it is worth the drive.
Shop Rite was too expensive. Used to be the lowest Supermarket in the area. I think Acme is catching up with low prices and it's an easier store to shop in
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Good selection but lacks shopping cart corrals. I go here when the Watchung store is out of the item I seek.
This shoprite is nice, I shop here at least once a week.
