I was at the Ealing branch so can 't comment on other branches. The acting manager at the store was a completely rude and disregarded my complaints. He has no empathy and no understanding of how to rectify customer service failure. So I went in with two friends and let me start off by saying they had a offer you where if you give your contact details you get a free starter. When it came to order/pay, I was almost overcharged by £2 but luckily I had totalled up my order in my head so was able to correct the acting manager. He said it was because he accidentally charged me the take out price for sitting in...Anyway, my meal came shortly after but one of my friend 's burger came before his star...
First and last time getting food from here! Ordered delivery from them: Spicy Nacho Libre Beef Burger, Cheese Fries with Chilli and a Ferrero Shake. I phoned them separately to request my burger Medium Rare and needless to say, there was not a BIT of pink in it and it was made slightly less than well done. I 've ordered the Cheese Fries with Chilli specifically because of the special free range chillies they list it with, but got them topped with jalapeños instead! I was eyeing the Chilli Cheese Fries with Beef which is listed as topped with Jalapeños and decided with the above solely because of the fresh chillies. It 's obvious it 's not because of the shortage on stock as my burger had the...
Went to the new swiss cottage branch. Firstly was served my food in odd takeaway container despite the fact we were eating in.We ordered spicy buffalo wings, bbq wings and mozzarella sticks and chilli cheese fries as starters. the wings and mozzarella sticks were BLATANTLY microwaved, the bbq wings were mostly bone with and unnecessary abundance of bbq sauce. The chilli cheese fries were also old but it seems they hadnt bothered to even microwave as the chips and cheese were stiff and cold .On to the burgers. I ordered the nacho libre beef burger and my friend ordered the vegetarian burger.Beef burger was dry and arrived falling apart. The nachos in the burger were stale. The bun was fridge...
l don't think the food is halal. Unhelpful staff and same for head office. My phone has stolen in this restaurant.Police asked them to see cctv camera, they said we have technical problems with camera.Poor customer service. Terrible phone manner, not much better in person. The guys in the restaurant unreliable, unfriendly, and confrontational. Won't be eating there again. If you want to lose your phone, bag,money, just go there. If there is ZERO star, I never hesitate to award them.
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I visited with my friend. We both got burgers with the premium fries and I got a soft drink and she got a milk shake. It was beyond average, very messy to eat and there was only plastic cutlery. Only ketchup and mayonnaise available which is unfortunate since the burger was bland and probably could do with some other sauces. Burgers made a mess to eat. Was quite empty and awkwardly quiet. Wouldn’t recommend, wouldn’t go there again.
Came specially from Swindon, but left disappointed. The customer service stinks and these guys are awful, strongly suggest not to visit this branch at least. Complete lack of respect and rude behaviour from staff, making us feel like we were a burden upon them. Food is also over rated at this place. Waste of time and money !!!
The food was delicious. The staff was very friendly and informed me about a lunch special that would save me money. I have been returning to this restaurant at least once every two weeks since then.
As always had a great meal at Siirgista with the family. Kids love the food here and I’m a happy parent when the food is finished. Great service from the staff on shift today Armando and Sadik
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I’m obsessed with burgers and have tried loads of places around London and this is definitely my favourite. I wouldn’t listen to any bad reviews the burgers and sides are so tasty!
The food was paradise with so many flavour collaborating in my mouth it was amazing and on top of it the drinks were refillable! I have to say I was 100% satisfied.
Make It A Double Beef Or Chicken Burger
Burgista Bros Stuffed Red Jalapeño
Burgista Bros Mozzarella Stick
Burgista Bros Potato Lattice
Burgista Bros Mixed Olives
