Shockingly poor service!!!! Not sure if this about turn in service and staff morale is due to pressure from lack of sales due to the New Chip Shed opening in the same town but we have been going to Simpsons for years we have never been treated turned away before !! We travelled some 30 miles to walk the hills and call in to Simpsons restaurant as usual, we got there at 13.25 pm yesterday and entered the restaurant, only to be met with a guy behind the counter who was watching something on his phone, he looked up and promptly said, we’re closed! There were only a couple of tables in use and the take away was also empty, I said sorry? His reply was “We close at 14.00 you won’t have time to eat...
We were recommended this place when visiting for football. As soon as we walked through the door I found the staff rude when they grunted at me that the restaurant was closed. Then they took our order and I was made to feel that I was a nuisance for just being there. When I eventually got my food which was ok they’d missed something off my order I asked about it only to be told that I didn’t know what I’d ordered even though both of my boys confirmed what I had ordered. I don’t know if they were having a bad day but customer service was appalling and to charge extra for ketchup when you order a burger is a rip off in my opinion
Went in on passing, half an hour after they opened for the evening. Ordered regular cod and chips, plus curry sauce, £14.70. Got it home to find, there was no curry sauce and the tiny piece of fish, had either been on the floor and somebody had stepped on it, or it had been cooked at lunchtime, before spending a relaxing afternoon, lounging in the top warming tray. I got half way across the fish before any white appeared between the layers of batter.AVOID! Better value fish and chip shops nearby.
Picked up a large portion of chips at £5.20. When I got them home they were cold, most of them were black and mouldy and they looked like they had sat in old oil. For a chip shop that won the best chip shop award a few years ago it’s clear standards have dropped considerably. Very Poor indeed
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My husband wanted to celebrate his 80th birthday with a family fish and chip supper. There were 24 of us in total.we had exclusive use of the restaurant . The food was delicious and the staff just brilliant and so helpful! Thank you all! One happy hubby!
Simpsons are the first “Chippy” we’ve known to do something so unique and beautiful with something so simple, Our absolute favourite Chippy now and we’ve travelled! Brilliant. Please Please Please get your battered chips back in stock. We LOVE them
Underwhelmed and over priced. The chips were the worse I've ever eaton. I would not recommend. Shame, was really looking forward to my dinner, but only the scampi was edible.
Simpsons makes no secret of having been awarded best fish & chip shop in the country and I'm happy to report it is deserved! We have enjoyed their top
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As good as it getsHere is the quick summary:
1Gluten free days available
2Excellent service
3Delicious fish
4Delicious sides
5.
Yummy fish & chipsYou can actually taste the fish & the breaded coating was crunchy, not overly greasy.
Crispy Cod Goujons With Homemade Tartare Sauce
Vegan Jackfruit Wings With Jalapeno Mayo
Thai Spiced Fish Cake With Chilli Dip
Battered Squid With Lemon Herb Mayo
1/2 Portion Battered Halloumi (V)
Simpsons Jalapeno Tartare Sauce
Whitebait With Lemon Herb Mayo
Prawns With Sweet Chilli Sauce
Whitebait With Lemon Herb Dip
Keleigh's Posh Truffled Chips
