Colemans is our normal place for F&Cs but it was closed so went here used to come here a long time ago and they were ok then and cheaper than Colemans, so arrived into the shop and the person was effing and jeffing to another customer about a previous customer who had complained about a broken fish etc, so ordered 3 F&Cs some confusion arose when the other server seemed to be a little confused and not fully compos mentos with an open chin sore serving fresh food wtf!! could not get the card machine to work then the other the effer and jeffer one got involved and could resolve the problem aw!! she said just take them and have them for free no no I said I would pop back with the cash on anothe...
This restaurant review describes a disappointing experience at a chip shop. The reviewer had to wait 40 minutes for their food, which included fish bites and chips, as well as battered sausage and chips. Despite the shop not being very busy, the service was chaotic. There were constant apologies from the staff, and the reviewer observed three Just Eat drivers leaving because orders were not ready. The reviewer was disappointed with the amount of fish in the fish bites, which tasted mostly like batter. The curry was cold, and the chips were not good. They used to consider this chip shop one of the best in the area, but after this visit, they will not be returning. The reviewer also felt that...
This dining experience was a complete disaster from beginning to end. Knowing that they cook to order, I tried to place my order over the phone as a loyal customer. However, when I called on New Year's Day, I was told to call back because the shop was busy. When I eventually went in to place my order, I found only one stressed-out person serving customers, who kept mentioning how stressed she was. The shop was extremely busy and many items were already sold out. Feeling sorry for the overwhelmed employee, I decided to cancel my order and leave. Billy, please consider hiring more staff to improve the customer experience. I will not be returning, as it seems online deliveries receive better tr...
This fish and chip shop is really disappointing now, I would recommend avoiding it. My loyalty used to be with the previous owner. The new owner has driven this business downhill so much that I will never come back. The current staff are also completely ineffective. Overall, it was a terrible experience.
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I’ve always loved this places through the years and i will always be a returning customer. Amazing customer service, especially for the young girl at the front, so polite and understanding! Great food as always i couldn’t recommend this place enough.
Fish and chips are the best and the staff is also very friendly. Must try chicken nuggets and their special sauces. I recommend everyone to visit there.
Best Fish and Chips i ever had in my entire life. The staff was really polite and helpful. Will definitely visit again if i am in south shields
Best Fish and Chips I ever had till now. Will definitely visit if i am in South shields again. The staff was really amazing and helpful.
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Uncooked chips , a broken fish not what we expected! Have previously enjoyed Smith's chippy , but will no longer.
Great food fresh chips service fantastic very polite lovely staff great choice on menu live comming back
