I have been doing business with three different restaurants for over 30 years, consistently spending around $3,000 per week for 25 of those years. However, today my representative refused to process my $3,500 order unless I added an additional $100 worth of alcohol that I don't even use. It's quite surprising that a company with such a monopoly can provide such poor customer service. I had to wait 25 minutes on the phone, only to be informed by my representative that he would only earn a $3 commission on my $3,500 order. He suggested that if I didn't buy those additional products, he wouldn’t make any money on my future orders. It's really disappointing that a company can be so unprofessiona...
