Waited 15 minutes in the lobby for my iced coffee while the 5 baristas were filling mobile orders that were piling up on top of the other mobile orders, I was one of three people actually inside the lobby.I (regrettably) paid $7 for black iced coffee. The coffee here is SOUR. Like lemon juice flavored coffee.The young man at the register was confused about my order, and while I don’t blame him for my experience, the girl next to him couldn’t figure out how to ask him if he needed help. The manager was walking back and forth directing people, not helping.Some advice: treat real people before mystery internet orders, train your staff, and lend a firm yet compassionate hand when your trainee ne...
Firstly, I encountered rude customer service during my visit. I ordered a caramel ribbon crunch, which contains coffee, but received a different drink on the left. When I pointed out the mistake, I was told that what I received was indeed the drink I ordered. I explained that it lacked coffee and referred to the picture on the wall for clarification. Although they eventually remade the drink, I was frustrated by the staff's rudeness and their inability to acknowledge the error. This is the first time I've experienced such a problem. To make matters worse, while I was still speaking, one of the staff members walked away.
All the employees take care of you and are well trained. An employee named Brenda helped me with an online order I accidentally ordered somewhere else and were so kind to make it for me anyway. Thank you!
I arrived around 2:45, and the place was buzzing with activity! It was mostly filled with moms and their school-aged kids. Food: 5/5.
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Great location, but unfortunately, there's no drive-thru. The service was excellent and quick. Food: 5/5.
Quality as one expects from Starbucks. Usually not a long line of cars so you get your coffee quickly.
New trainee barista was helpful and courteous. Mobile order Bagel was out in record time
Great store. Easy parking. Friendly staff. Fast service.
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Always friendly, great service.Service: 5/5
Very friendly staffs and clean! Thx
