"I truly appreciate the excellent customer service at this Starbucks, which is why I keep coming back to this location."
Phone: +14103052370
Address: 1155 Annapolis Rd, Odenton, United States
Reservation, Booking
City: Odenton
Dishes: 0
Categories: 5
Reviews: 5
My experience was quite disappointing. It seems that the overall service at Starbucks has declined. At this location, when I inquired about my receipt, an employee pointed at me as if I were a child. He quickly recognized his mistake and attempted to make amends by offering me a $3.00 gift card for a free drink. However, I found this gesture to be rather rude, especially since most drinks cost more than $3.00. Honestly, you might be better off brewing your own coffee at home.
The experience was disappointing. Starbucks' service seems to have declined overall. At this location, when I asked an employee a question about my receipt, he responded by pointing at me in a condescending way. After realizing his mistake, he offered me a $3.00 gift card for a free drink, which felt inadequate since the drinks are priced higher than that. Honestly, it’s better to just make your own coffee at home.
The staff at this restaurant are consistently friendly and welcoming! The service is prompt, and they offer excellent drink recommendations if you're unsure what to order. Choosing this place is definitely a better option than waiting in long lines at other nearby establishments. Additionally, Giant has a fantastic program where you can earn a free venti drink after your fifth purchase when using your Giant card!
The tables were unclean, the floor required sweeping, and the countertops needed to be sanitized with a bleach solution combined with hot water at a temperature of 102 degrees. While the staff members were very friendly, I think every restaurant should have designated personnel for the kitchen, waste disposal, and table maintenance. This is a measure that should be mandated by the local health department. Book a table now
This Starbucks has quickly become one of my favorite spots, especially since it’s only about a five-minute drive from my house. I have to confess that I didn't like this location in the past, but the staff has made incredible improvements over the last year, and now I truly enjoy coming here! They are always friendly and make the best drinks. I'm really happy to see this positive change!
This Starbucks is located within the Giant supermarket. The staff are friendly, and the drinks meet the high standards you would expect from any Starbucks location. I rated it 4 stars mainly because there is no drive-thru option available.
I had an amazing experience! I often feel a little overwhelmed by the menu terms, but Susan made me feel completely comfortable. She even crafted a custom drink just from my description. I will definitely be returning!
An older woman managed the register and took care of all the orders by herself. She was both friendly and professional. Book a table now
I truly appreciate the excellent customer service at this Starbucks, which is why I keep coming back to this location.
1318 Annapolis Rd, 21113, Odenton, US, United States
Reservation, Sandwiches, Seafood, Cheese, Pizza, Steak
"You have a fantastic white pizza with bacon and tomatoes! My darling!"
1439 Odenton Road Odenton, MD 21113, United States
Reservation, Barbecue, American, Seafood, Karaoke, Bbq
"They do not take reservations. Not affiliated with Open Table, but staff very nice and accommodated us"
1686 Annapolis Rd Odenton, MD 21113-1002, United States
Reservation, North American, American, Italian, Pizza, Steak
"I ordered cheese steak subs; good taste. Fries onion rings boiled super. Good price."
1110 Town Center Blvd Odenton, MD 21113, 21113-1224, United States
Reservation, Vegetarian, Fast Food, Seafood, Asiatic, Steak
"Great time as always at Ruth’s Chris! : We will definitely be back soon!"
1668 Annapolis Road, Odenton, 21113, United States Of America
Reservation, Vegetarian, Fast Food, Seafood, Korean, Asian
"First time ordering today, so yummy and reasonably good price."
