Went to get some lunch with a colleague. Ordered a panini to eat in. Very pleasant male staff member but no plate given. Not overly concerned as it was only a quick stop. Returned to counter on the way out to get a cake to take back to work. The girl behind the counter barked, what I now understand to be, 'Can I take a name for your order '. I thought she was in the middle of speaking to someone on her headphone at first as she didn 't seem to be talking to me. She repeated herself and I said that I was sorry as I thought she was talking to someone else. She then just repeated the phrase a third time and I stated that I only wanted a cake. She was then unbelievably rude with the way she deal...
Average and expensive food, disinterested staff and £60 parking fine for me AND friend for taking 40mins longer than the permitted 1 hr parking. Starbucks sets this place out as somewhere to eat and chat or catch up with some work and then fines you for staying over 1hr!! (I know that the parking is charged by ParkingEye but it's all under the control of Starbucks). They will say that there are signs telling you that there's a 1hr limit, but who looks at these or expects that when you're having a meal? Just look at the number of reviewers they have caught out. Like them, I will do my best to avoid any Starbucks in future!
I met for a business meeting on 09.01. We bought drinks totalling £11.55 each and stayed 1 hour 43 mins. Staff were helpful but unfortunately the chain has decided to partner with parkingeye, who have promptly issued a £100 fine for staying over an hour. I have appealed but to have a chain that supports fining customers who use the premise is pretty shambolic. Needless to say I won’t be back and will use other coffee shops locally. I’m sure I won’t be missed and they won’t be arsed.
I stopped by this restaurant to meet up with friends for a coffee. It appears that the restaurant owner has a sign indicating that they have the right to charge a £100 parking fee if customers stay for over an hour. I was disappointed that Starbucks did not inform me about this, especially when I purchased a second drink. I will not be returning to this Starbucks again.
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I was very disappointed to find out that the doors were closed at 7:00 PM after a refurbishment and only open for drive-through service. It's a shame because it looked like the inside would have been nice to enjoy. It was even more frustrating to see signs next to the door stating that they were supposed to be open until 11:00 PM.
I ordered a soya flat white with a reusable cup but did not receive a discount for using the reusable cup. I also asked if it could be topped up with hot water, but was told that it would not be possible. The customer service was not very good. I think the young lady, whose name may begin with N, could benefit from some training.
Nasty policy when it comes to parking. The parking lot ought to have an automatic gate as it is so easy to park there without realising severe restrictions are in place. As for the coffee and the food, well I'll never enter Starbucks doors having gotten £100 fine for stopping off for a bite on my way to a funeral.
Went and parked on Starbucks thinking I could go in to get a coffee with a friend. Most expensive coffee of my life, got slapped with a £100 fine! It appears that Starbucks actually don't want customers, which is odd considering the number of tables and chairs in there. Avoid!!
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Waited to be served for 5 minutes without any sign of any staff. Waited a further 5 minutes for drink to be made. Staff rude, disinterested and incredibly slow.
Parking fine!!! Met friend for a catch up. It has cost me £60 if paid within 14 days. I WILL NOT be meeting here again.
