The problem with this generation is that they are lazy! This includes ALL the Latinas that work at this specific location. I've been going to Starbucks for over 20 years. I always order an iced caramel macchiato. The cashier wasn't paying attention because he's too busy socializing instead of listening to the customer. Second, they made me a hot caramel macchiato. With the manager right in front of me (she said not one word when they messed up my order, nor did she say anything when the two baristas took a hot caramel macchiato and poured it on ice in a plastic cup). I've been drinking this coffee since these little girls went to elementary. You don't pour HOT drinks into PLASTIC CUPS. The m...
I can't even explain the disappointment when this is how you start your day. No only were they out of what I originally wanted, then to receive the alternative 2/3 full after paying $5 adds insult to injury. How as a barista you can't manage to fill a cup is beyond me. And to top it off my name was not only incorrect but not even close so there was confusion whether it was even my drink to start. Another Alameda Starbucks bites the dust.
I frequently visit this Starbucks, and I’m always impressed by the service. Shannon genuinely tries to remember her customers' names, and she is consistently friendly, always smiling no matter how busy it is. The customer service here is outstanding!
Not friendly (unless they're selective). Sunshine (a beautiful name) seemed down. She was giving gloom. I hope things will improve for her. I want to say that I greeted her...as if I was the Starbucks employee and she was the customer..lol.
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Great Starbucks. My favorite baristas are Sunshine and Ken. There is nothing like a great cup of coffee made by fast and friendly baristas to sip on while walking along the beach and enjoying the view of the city.
The store is quite dirty, and the bathrooms are seldom clean. However, the complimentary coffee is a nice touch. Elizabeth, the store manager, is always willing to improve the situation.
Its really bad I had to wait 30 minutes for my 1 drink and when people came in a ordered they got their drink first even though I had order online before them.
Vegetarian options: Excellent
Dietary restrictions: Excellent
Parking: Excellent
Kid-friendliness: Excellent
Wheelchair accessibility: Excellent
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Great place to get coffee, everyone is nice, clean and very accessible in a big shopping area.
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Spicy Chorizo, Monterey Jack Egg Breakfast Sandwich
Spinach, Feta Cage-Free Egg White Breakfast Wrap
Sous Vide Egg Bites: Chicken Chorizo Tortilla
Chicken Double-Smoked Bacon Sandwich Lunch
Justin's Dark Chocolate Peanut Butter Cups
Sous Vide Egg Bites: Egg White Red Pepper
Hippie Snacks Sesame Snap Coconut Clusters
Country Archer Hickory Smoked Turkey Jerky
Sous Vide Egg Bites: Ham, Cheddar Peppers
Sausage, Cheddar Egg Breakfast Sandwich
