"It's great, although I'm not a fan of the fries; that's just my personal preference."
Phone: +18139788819
Address: 17509 N Palms Village Pl, 33645, Tampa, United States
Reservation, Booking
City: Tampa
Website: http://www.steaknshake.com/locations/242112Dsteak2Dn2Dshake2Dn2Dpalms2Dvillage2Dplace2Dtampa
Dishes: 10
Categories: 5
Reviews: 3099
This used to be a great place to order food, but not anymore. This is the second time in a row that my fries were missing. My drink also spilled and leaked everywhere. The driver took a long time to arrive, and by the time I got my food, it was cold. The burger buns were burnt, and they served them anyway. I paid $28 for a single cold cheeseburger that was barely edible, and everything else was either missing or ruined. I really dislike having to leave a review like this.
I was disappointed with my experience at Steak N Shake. My order was wrong, and I had to remind the staff that I had already paid for a drink. The food quality did not meet the standards of my past visits. Unfortunately, this will be my last time eating here. On an earlier visit, a young man was standing near the order window burping repeatedly, which was unpleasant. When I asked to speak to a manager, a staff member said she could be the manager.
I received all of my food extremely cold. The delivery driver had to wait over 20 minutes for the order, and even though he arrived promptly, the food was not hot at all. It wasn't the driver's fault. Additionally, the milkshake was terrible; it had an unpleasant aftertaste. I wouldn't recommend spending your money on this restaurant.
Walked in and found only a kiosk to place orders. Tried three of the four options, none worked, and an employee on break said the fourth might work. It didn’t. Left disappointed—clearly, they don’t value my business. With just one cook and one person at the drive-through window, Steak N Shake is now off my list. Book a table now
I ordered a hot dog combo through DoorDash, and unfortunately, the hot dog was inedible; it was completely burnt and charred. When I attempted to contact the restaurant to report the problem, they kept answering the call and then hanging up right away. I would not recommend this place.
My burger was missing half the toppings it was supposed to have, and the fries were only a half portion. Steak n Shake used to be one of my favorite quick burger spots, but honestly, it's better to dine in and get the full experience rather than saving a few dollars.
It was alright; I haven't been there in many years. A lot has changed—there's no more waitress service. You place your order at a kiosk, similar to McDonald's. They bring your food to you, and then you find a seat. I really wish they still had that taco salad.
Two missing items. Realized it at home. Had drive again. No refund offered. No one pays for my gas.... Book a table now
The staff was excellent, and the food was delightful. The manager was very friendly and accommodating.
It's great, although I'm not a fan of the fries; that's just my personal preference.
1600 E 8th Ave, Tampa, 33605-3737, United States
Reservation, Delivery Services, Frozen Drinks, Casual, Venues, Full
"The atmosphere was beautiful, but many of the Margarita flavors were unavailable. They didn’t match what I had seen online."
117 N 12th St, 33602, Tampa, United States
Reservation, Breakfast, American, Lunch, Vegan, Pasta
"I'm always on the lookout for vegan restaurants, and this one has become one of my favorites. The sourdough Cuban sandwich is absolutely amazing! I would definitely rate it 135 out of 100!"
225 S. Franklin Street Florida, 33602FL 33602, Tampa, United States
Reservation, Seafood, Cheese, Drinks, Sushi, Wine
"Service and food was out of this world! We’re coming back for Valentine’s Day!"
533 S Howard Ave, Tampa, FL 33606, USA, United States
Reservation, Italian, Salads, Cheese, Pizza, Lunch
"Really good! Friendly staff, did not take long to make!!"
718 S. Howard Ave.FL 33606, Tampa, United States
Reservation, Bar-lounge, Italian, Cheese, Steak, Full
"Wonderful vibe upbeat location! Great food service start to finish. Enjoyed Saturday Brunch menu"
