Generously giving them 3 stars for the taste of the food though I see everyone gives them 1 star for service. *Trigger warning if you flinch at bodily functions. I was out for a morning walk when I needed to use a restroom. I was pleasantly surprised to see that they were open as early as 8 am. I ran in, used the bathroom, and started to exit when the employee (owner? started YELLING at me and chiding me to at least buy something. He wasn't entirely wrong but there are much nicer ways to interact with humans. I promised I'd be back to buy a sandwich, even though I really don't eat fast food.When I went back at lunchtime there was one person ahead of me and one behind, no employees anywhere i...
If I could give this a zero star, I would. The guy running this place is downright rude and really should not be making food for customers. Here are some examples that show you how horrible this place is:1. I had a decent order of 2 footlong sandwiches. The guy was so stingy with the veggies that when I asked him to be slightly more generous with black olives, he said the max he could do was 6 slices pieces of olives on a footling and if I didn't like it I could leave. 2. I told him that conduct was not acceptable and he started saying he was done and started to say he wouldn't make my sandwich, which I found laughable. This type of horrible service in a town like Northbrook makes this subwa...
I never leave bad reviews but this place has HORRIBLE service. The manager of this location needs to wear a hair net. I keep finding white hairs on my sandwiches. He also hides in the backroom and takes a long time to provide service. He claims that he is the manager, he doesn't wear a name tag, and he doesn't swap out his gloves before or after using the cash register while making sanwiches
Refused to give extra cucumbers because a sandwich should only have 6, and said if they gave more they'd charge more. The first and only subway I've gone to to do that. I understand if it's a meat but cucumbers? Seemed a bit rude.
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The restaurant is now under new management, and the service is outstanding. The staff is very friendly, and the place is impeccably clean.
New management has not trained the employees very well. They are friendly, but I feel bad that they don't know what they're doing yet
My go-to place for subs every day. I love that I can load up on as many veggies as I want!
This restaurant is now under new management, and both the food and service were excellent.
Book a table now
Fun place there cookies are great.
Under new ownership ?????????????
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