Subway

Subway - Table reservation

21207 Gwynn Oak, GWYNN OAK, United States Reservation
3.4 /5
356 Reviews

"The service was excellent, and the sandwich was made perfectly. The restaurant was clean as well."

Details

Phone: +14102651307

Address: 21207 Gwynn Oak, GWYNN OAK, United States

Reservation, Booking

City: GWYNN OAK

Website: https://restaurants.subway.com/united-states/md/baltimore/6638-security-blvd

Opening hours

Unfortunately, the opening hours are not available at the moment.

Statistics

Dishes: 0

Categories: 5

Reviews: 356


Address

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Reviews

diamond

1/5

My experience at this restaurant was terrible! Having previously worked here, I can attest to serious issues with racism. They let me go to hire undocumented workers, and I know of at least two employees without green cards. Additionally, there’s a significant roach problem; while preparing food, I frequently had to swat away roaches and change my gloves. Many customers have also voiced their complaints about the roaches. They completely ignore proper food handling practices, which puts patrons at risk. The manager, Jaymika, is especially problematic. She has lied to the owner about certain staff members to get them fired and has extremely poor customer service skills; she often yells at cus...

diamond

1/5

Horrible, i used to work here amd they’ racist. They fired me to hire illegal immigrants, 2 workers dont even have green cards. They also have a horrible roach infestation, i could be making a sandwhich and literalky have to smack roaches and change my gloves, many customers have complained about the roaches. They also dont follow proper food handling rules to keep customers safe such as changing containers and the manager jaymika is horrible! She lied to our owner about certain employees so they could be fired. She has the worse customer service skills such as yelling ang getting smart with customers. This restaurant should be shut down.

Tia

1/5

I had a very disappointing experience with the customer service. I was trying to use a coupon, and while the staff was able to process it, the receipt wouldn't print. The employee then called the owner and handed me the phone for reasons I don't understand. Instead of offering assistance, I found myself arguing with them. I made it clear that I wasn't interested in a dispute; I just wanted to know if I could get my food. Ultimately, they kept my meal, and I have no idea what happened to it afterward. It could have been taken by them or given to someone else, which I find very unprofessional.

West

1/5

I received Subway coupons in the mail from USPS. When I went to pick up my sandwich and handed over the coupon, the female employee responded very rudely. She raised her voice and pointed to a small sign that read "No coupons," which was only 5x7 in size. She even accused me of wasting food. It's worth noting that a significant portion of your customers come from the community you serve. If you don’t want to accept coupons, please either honor them or place the sign in a more noticeable location, such as the front door. Book a table now

Tia

1/5

Really bad customer service. I was using a coupon. She was able to process it but it wouldn't print the receipt. The worker called the owner and then gave me the phone (I have no idea why). They proceed to argue with me before I told them I wasn'tlooking to argue and I just wanted to know if I could get my food or not. They kept the food. Not sure what they did with it.They either kept it for themselves or gave it to someone else which is disgusting.

James

1/5

DO NOT LIKE THE SERVICE...ONEDAY I WENT AND THEY TOOK FOREVER TO TAKE MY ORDER..THEY DONT CARE ABOUT THE CUSTOMER BUT GETTING EXTRA MEAT UP CHARGES FOR THE SALE... WE NEED A BETTER COMMUNITY SUB SHOP.....ALSO THE ARE NOT VERY POLITE AND TODAY SHE KINDA SNATCHED MY MONEY OUT MY HAND IM NOT THERE ANYMORE PERIOD......

Debony

4/5

I've always been a fan of Subway sandwiches. Since I was a kid, I've loved it, and I'm pleased to say that the food quality remains excellent. The ingredients are consistently fresh, making it a tasty option!

Fa

4/5

The food was excellent, and the quality was impressive as well. The young woman who prepared my meal was very kind. Book a table now

Fa

4/5

The food was delicious and of high quality. The young woman who prepared my meal was very friendly as well.

James

4/5

The service was excellent, and the sandwich was made perfectly. The restaurant was clean as well.