The guy with longer hair then asked if I wanted to make it a combo, which I agreed to. However, when I turned around, I noticed the kid putting all the toppings meant for the cold cut sub onto the meatball sandwich. I immediately informed him that this was incorrect and that my son was allergic to mayo (the meatball sub was for him). The employee, who had just sneezed and rubbed his nose, proceeded to start picking the olives and meatballs off the sandwich, making a mess in the process. I explained to him nicely that since my son is allergic to mayo, even the smallest trace left behind could affect him. Unfortunately, the kid continued to sloppily remove the toppings without any care. Othe...
Subway - Table reservation
321 E Battlefield Rd, Springfield, MO 65807, USA, United States Reservation"No one knew what they were doing, could not show me how to do online ordering and employees keep laughing, will not be going back and they would not allow my buy one, get 6 inch free."
Details
Phone: +14178825451
Address: 321 E Battlefield Rd, Springfield, MO 65807, USA, United States
Reservation, Booking
City: Springfield
Website: https://www.subway.com
Opening hours
Unfortunately, the opening hours are not available at the moment.Statistics
Dishes: 10
Categories: 5
Reviews: 2494
Address
Reviews
The manager and the gentleman (I'm terrible with names) truly represent excellent customer service. With 16 years of experience in the field and as an office manager myself, I can say that employees like them are hard to come by. They bring something special to the table—kindness, consideration, and a personal touch in every interaction, which really distinguishes them. Their outstanding service makes a significant impact, regardless of the business you're visiting. I genuinely hope these employees receive the recognition they rightfully deserve.
I had a frustrating experience when ordering at this restaurant. The staff member didn’t seem to pay attention to me, and I had to repeat everything multiple times. To make matters worse, they swapped out the sweet onion for teriyaki sauce without mentioning it until my sandwich was ready. I really didn’t like the flavor, and when I got home, I was disappointed with my sandwich.
Great experience, great food friendly staff. During my visit, the employee was busy, yet the store was clean, she was very pleasant, never bothered by a customer request, and friendly to interact with. The food was good quality and taste. She made sure she prepared to food to your liking, seeking the customers approval during the preparation process. Great Subway to visit. Book a table now
I encountered an issue at your restaurant where the manager refused to sell me food because he had already counted the cash register at 8:35 PM. He mentioned that he could process card transactions, but not cash. I believe that all customers should be served during business hours, especially when there doesn't seem to be a valid reason for the refusal.
Careful when ordering here apparently when you order a turkey sandwich it's OK to use tuna instead. Staff that I spoke with then I called to tell them the mistake didn't care at all. No apology or attempt to correct the issue. Simply pawned me off on doordash even though I didn't order through doordash
I ordered four footlong sandwiches and a pizza for my family at this restaurant. The two young women who made my food were outstanding - they were patient and incredibly friendly. I usually don't write reviews, but I felt compelled to recognize the excellent service those girls provided.
The lady did not listen to me at all when ordering, I had to repeat myself after every single thing I asked for. And they replaced the sweet onion with a teriyaki sauce and they don't even tell you until it's on you sandwich. It's not good btw so Iget home and my sandwich sucks. Book a table now
Despite my initial reluctance to try this restaurant because of the many negative reviews, I noticed that most of them were outdated, so I gave it a shot. I was pleasantly surprised by the fast and friendly service. The sandwich I ordered was tasty and made just right.
No one knew what they were doing, could not show me how to do online ordering and employees keep laughing, will not be going back and they would not allow my buy one, get 6 inch free.
Dishes
Book a table now
Springfield
Categories
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Sandwiches
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Desserts
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Salads
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Snacks
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Salad
Amenities
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Delivery
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Takeout
- Reservation
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