I’m astonished at the abysmal quality. I would swear they purposely hire people who have never seen a burrito in their life and just set them loose. I think they’ve gotten my order correct one singular time, many months ago. I genuinely have no idea how they get food items so horribly wrong; it’s at a point where it seems entirely purposeful. Even on the rare occasions where an item has all the correct ingredients, it’s like they beat it up before kinda-sorta putting it in a wrapper. Should probably close and regroup for a while, and consider actually learning how to make their own food.
Came here for lunch and despite it has been reported that their dining room is open, they had a sign up saying “drive-through only.“It’s almost as if these guys hate making money. I’ve been here before and they are poorly managed. I’ve witnessed employees responding arrogantly these customers, rudeness and lack of awareness or customer service. So this is no surprise to me.
DO NOT COME HERE. THEY RARELY HAVE ANYTHING ON THIER MENU. THEY DON'T MAKE THE ORDERS CORRECTLY. THEY RARELY HAVE A FUNCTIONAL CARD MACHINE. I DON'T USUALLY SAY NEGATIVE THINGS BUT I'M SORRY THIS PLACE IS AWFUL AND THE PEOPLE ARE INCOMPETENT.
Order always missing something or totally wrong order ahead still have to wait in drive up line and when you call and say you're missing something they tell you your wrong even after you said you would be happy to come show them.....
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I hope it was the companies' decision to open indoors, as it's evident that the staff isn't fully prepared for it. There isn't an extreme shortage of labor, but there is definitely a lack of suitable working conditions.
The good news is that they are open again until 9 o'clock. Unfortunately, the downside was the cinnamon twists, which tasted like they were coated in burnt chemicals. After just one bite, I had to spit it out.
I would not recommend anyone working here at all! they tell you that they do not five breaks after 9 hours of standing! This has to be against the law to work people with no break.
I got a chicken quesadilla, with sour cream. I got one tiny little drop of sour cream that I had to pay for, my quesadilla wasn’t cut, and it was almost all tortilla!
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The order was correct, but the service could use some improvement, and the waiting times were a bit longer than usual.
the lobby was closed, the trip was open. I drive a car and eat a table, so I left.
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