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"Worst custumer service ever...Guest relation department not exist in this company.......Guys u used to be very good"
Phone: +19722435288
Address: 15120 Marsh Ln, 75001, Addison, US, United States
City: Addison
Website: https://www.tacocabana.com/?utm_source=Yelp&utm_campaign=Yelp-home-page
Dishes: 10
Amenities: 8
Categories: 5
Reviews: 2276
I gave them another chance. Ordered ahead online so I wasn't waiting forever. Arrived when their website told me to arrive. Guess what? Still waiting. 20 minutes after stated pick up time. Don't trust them to ever fulfill a pick up time. They also state on website no drive thru currently but the drive thru is open. Very slow not much business but still under delivering. How are they able to stay in business? Must be all the late might drunks.
Bad service. I went today through drive thru and ordered 2 dozens of flour tortillas and they wanted to charge me 5.79 twice. I asked if that was the price of a dozen and he said yes. I checked online and that is incorrect. I left the place very unsatisfied. Very bad service and with an attitude. Like he didn't want to be there. Very bad service.
See photo I just assed. 4 million lights highlight the drive thru and sign is totally turned on. Does this look like a closed restaurant. NO! It does not. Come on people. If you are closed turn OFF your menu sign at least
UPDATE: just tried again and sat at the drive thru for 5 minutes with no answer pulled around and the lights were on with NOBODY INSIDE. (Opens at 6am and this was at 9am)
Worst custumer service ever...Guest relation department not exist in this company.......Guys u used to be very good
