I have never experienced such frustrating customer service as I did at this Taco Bell today. I placed an order through the Taco Bell app and arrived at the location just a few minutes later. One employee informed me that they didn’t have my order yet and asked me to wait a few more minutes. After pulling out of the parking lot and waiting for about five minutes, I returned to pick up my food. However, another person at the drive-thru speaker told me they still had not received my order. I provided them with my order number and confirmation, requesting that they at least start my order since I had already paid. To my dismay, a third employee came on the speaker midway through my request to in...
Bought two custom boxes offered through the app, added a few additions to said boxes (ie extra add-ons), and got drinks, went to the drive-thru for pickup and got stuck waiting 10-15 minutes. After the wait we checked the food, found out that two burritos weren't correct, one of the sides wasn't correct, none of the add-ons were actually included in any of the food, and my drink wasn't correct either. Went inside to let the workers know, figuring it would be faster, and was stuck waiting so long I left with no resolution. Tried to reach out to management for my money back since most everything I paid for wasn't even correct, and what I did get was cheaper than what I selected (so I overpaid...
I really sympathize with the staff at this restaurant who work hard to keep the place clean and the food flowing. Unfortunately, it feels like this location has become a hangout for some unsavory characters, including drug dealers and homeless individuals. I think it would be wise to hire a security guard to alleviate some of the pressure on the employees and create a more comfortable dining environment for everyone. Thank you!
The service was awful. I ordered taquitos through the app at noon, and they didn't even have the oil ready to cook them. What's the point of using the app if I still have to wait for my food? I eventually told them to just cancel my order. I won't be returning to Taco Bell again. The service is subpar, and the staff clearly doesn't care.
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I really love Taco Bell. Though a few minutes ago I went to this location and it felt like there was only 1 person working. Not only that it took long for my food, but the sauce for my Nacho Fries was practically empty, way less than half. The food was good though, but that's every Taco Bell.
Terrible service, no one even greets upon trying to ordering and the cashier was on a call on her cell phone while taking my order! Then I find this in my food. HORRIBLE! DISGUSTING! Zero stars
This taco bell is full of the nicest guys. We agreed that they made our day. Forgot one of our quesadillas but it was midnight on a Tuesday and they made it right, no questions asked
This place is always the absolute worst I go here cause I live in the apartments next to it and everytime either there machine is down or I get this Barry even half full absolutely
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Can't complain, workers are nice and friendly... At least the timed i have visited... Sometimes seem understaffed, but overall a good Taco Bell to visit...
Run by wannabe gangsters. Employees and management. Come here if you want to end up on the news because of trouble making teenagers.
Doritos Cheesy Gordita Crunch Nacho Cheese
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3 Doritos Locos Tacos Supreme Combo
Nacho Cheese Doritos Locos Tacos
Steak Chile Verde Fries Burrito
Black Bean Crunchwrap Supreme
3 Crunchy Tacos Supreme Combo
Supreme Soft Taco Party Pack
Cheesy Bean And Rice Burrito
