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"Poor service , rude Manageress , she needs to learn some manners , went for Sunday lunch , average had a lot better for the price, wouldn’t return or recommend."
Phone: +441926811224
Address: Banbury Road, CV47 2BY, Stratford-on-Avon, United Kingdom
City: Stratford-on-Avon
Dishes: 9
Amenities: 15
Categories: 5
Reviews: 1014
Our group of about 14 people consisted of mainly retired ex-colleagues and some spouses who had worked together in Southam, occasionally enjoying lunch together at The Bell when it served the biggest, tastiest plaice I’ve ever seen. Since then it has been spectacularly modernised, with very comfortable seating and a log fire, with a very varied and modern menu that was very well-enjoyed by all of us, including vegetarians/vegans. Liaison with staff and managers was excellent, from when we booked and ordered, right through to arrival, service and payment. Unfortunately five people withdrew on the day because of illness/family circumstances, and these were not charged for, as they had notified...
Have been here lots of times and always enjoyed it but not today. Service was okay. Having been asked if we would like to stay at our table in the bar to eat instead of our reserved table in the restaurant, we had to move after being smoked out of the room by a mishap with the fire. Happily, we settled into our table in the restaurant and all four of us ordered and looked forward to the beef bourguinion. What a disappointment. The beef was served shredded in a moulded shape and completely dry and stringy. The fondant potato was a bit like a moulded boiled, tasteless fake fondant (no softness to be had in the middle). A few onions and a smidgeon of gravy completed the picture. Our waitress wa...
The restaurant was beautifully decorated for Christmas and the food was excellent. However, we were disappointed by the service. The waiting staff seemed to ignore us, especially the young waiter who appeared to be unoccupied. We were seated to the right of the pub and felt overlooked. We had to get up from our table to request a drink order and were hoping for more rounds, but the waiters avoided us. Additionally, dogs were present in the eating area, which was unexpected as we are not dog lovers. Although we were given discounts for our next visit, we were not impressed with the overall experience and will not be returning.
Came with a friend for a festive Sunday lunch/dinner. The food was outstanding, generous portions and good value for money. The service was friendly and quick, and the atmosphere was lovely and festive. Will definitely be visiting again in the New Year!
Poor service , rude Manageress , she needs to learn some manners , went for Sunday lunch , average had a lot better for the price, wouldn’t return or recommend.
