I bought Spaghetti and Meatballs to go from the Cheesecake Factory at Arundel Mills. Fortunately before taking a bite I cut up the meatballs and discovered that the meat was raw on the inside. I could have gotten food poison. I understand that mistakes happen, but what upsets me the most is how the manager reacted to my complaint. I was told that people order rare meat all the time and don't get sick because Cheesecake Factory uses quality meat. She overlooked that I did not ordered rare meatballs and never apologized to me. She did not feel that an apology was required. She said she would refund my money via coupon that would be sent to my email but I never received it.If you order the Spag...
We had a fantastic experience at this Cheesecake Factory location. We've enjoyed meals at other locations, but this one truly stood out. Although it took a bit longer for our food to arrive due to the crowd, it was manageable. The portions were generous, served hot, and beautifully presented. Our server was attentive and very friendly, which added to our overall enjoyment. A delightful surprise was that we were seated directly across from Kenny Lattimore and his family, who were also dining there! They said a prayer before their meal, which felt like a blessing for us too. The atmosphere was great, and the restaurant is conveniently located right outside the Maryland Live Casino.
Great food, great atmosphere!We never get tired of coming to The Cheesecake Factory for date night, birthdays, or even a nice dinner with friends. We have never had bad service yet, the staff are friendly and patient. (I know the menu fairly well but still get stuck sometimes on choosing Their jambalaya has a great kick to it and their skinny menu is great too! From appetizer to dessert, this restaurant is a favorite! Make sure to ask for a take out box up front because you’ll want room for dessert! The cheesecake is so worth the calories! Even being side by side to the Casino and mall, the Cheesecake Factory holds its own!!
The atmosphere is really nice, albeit a bit dim in some areas. The lighting does create a good ambiance, although it can be a bit pricey; three slices of cheesecake cost us $32.00. As for dinner, the portion sizes are quite large. This place is perfect for a special occasion or a rare outing with a small group. I definitely recommend it!
Book a table now
The Cheesecake Factory should be a safe bet when choosing a place to eat, but this location's service is terrible. The staff are indifferent at best. Save yourself the frustration and go elsewhere.
I waited 22 minutes for a waiter to take my order. A fly kept buzzing around the table. However, when the waitress finally arrived, she was very friendly and attentive. The food was excellent!
I was quite disappointed. Not all Cheesecake Factories are created equal. The food lacked flavor, which is surprising since Cheesecake Factory is renowned for its diverse tastes. I ordered...
I had a wonderful experience at the Cheesecake Factory. I really appreciate this location, as it is conveniently connected to the mall and casino. What I particularly enjoyed was...
Book a table now
I haven't visited the restaurant in a while. It was quite chilly inside. The wait to be seated took a bit longer than expected due to the crowd. I ordered the parmesan herb...
I always forget that this place has more to offer than cheesecake. I'm sorry. great service and eating is delicious.
(Smaller Portion) Thai Lettuce Wraps With Grilled Avocado
(Full Portion) Thai Lettuce Wraps With Grilled Avocado
Chocolate Caramelicious Cheesecake Made With Snickers
(Smaller Portion) Thai Lettuce Wraps With Chicken
(Full Portion) Thai Lettuce Wraps With Chicken
Renees Chicken-Almond Salad Sandwich Special
Italian Sausage And Fresh Mushroom Rigatoni
Pretzel Bites With Cheddar Cheese Fondue
Buffalo Chicken Strips With French Fries
Renee's Fresh Turkey Sandwich Special
