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"Ham is very good but a little pricey. Friendly staff and clean inside too. Convenient location as well!"
Phone: +15028956001
Address: 4600 Shelbyville Rd, St. Matthews Phone Number, Reservations, Reviews, United States Of America, Louisville/Jefferson County metro government (balance)
City: Louisville/Jefferson County metro government (balance)
Monday: 09:30-18:30
Tuesday: 09:30-18:30
Wednesday: 09:30-18:30
Thursday: 09:30-18:30
Friday: 09:30-18:30
Saturday: 10:00-18:00
Dishes: 4
Amenities: 5
Categories: 5
Reviews: 326
1 star is probably to much. Waited outside in the cold this morning at 630 for 35 min, got inside and an employee says “due to the weather, no one can buy a ham who doesn’t have a prepaid or reservation”. Weather might be an issue at 8pm. It was 715 am. Not acceptable, and I’m usually the guy who always takes the side of the businesses.
Pre ordered a boneless ham over the phone and set a day to pick it up. When we got there we were told that no boneless hams were left and they offered to sell us a bone in one for 10 bucks off. But whats the point of reserving a ham if they are just going to ignore that and sell them anyway. Terrible customer service. Never coming back.
Expected some increase in price but was a little shocked when it was nearly double what I have received in the past. It was still delicious!
Terribly disorganized and under staffed. The prepaid line was three times as long as the walk-in line. I felt sorry for the staff.
Ham is very good but a little pricey. Friendly staff and clean inside too. Convenient location as well!
