The service tonight was awful. On arrival, we got put in the restaurant where we felt like nothing but an inconvenience. We got asked if we wanted more drinks, twice during the 3 and a half hours we were there. Our food order was taken, none of our food came out the same time. The tapas dishes took 40 minutes to come, nothing was brought out together. The steak orders weren’t correct. We paid the bill and asked to speak to a manager. The manager may as well have said he couldn’t care. I was palmed off and told to “come back, we will make it up to you”. I personally will not be coming back. Stewart, who was the “manager” on shift had awful attitude and was extremely rude because I am young. H...
Xmas eve tapas...maybe they had been busy, but half the small menu wasn't available.... basically had the food for a table of 6 brought out at different times, 2 people would eat but 4 would have to watch. It was basically all served on bread even the tacos turned out to be flattened bread.... awful service, staff so young but would no doubt be better if they had a bit of training. One offered to go to the fuel station down the road to buy diet lemonade bless her. Dining room dirty (stinking in fact) cobwebs been there so long they've gathered dust. Was good once, hopefully it will have a shakeup and get its act together.
Management need to review the inadequate their booking system! And response to customers! Several messages exchanged, agreed to a table at 3pm, however no confirmation was received! Telephoned the restaurant, no reply! So left a message to confirm our booking and asked for the restaurant to confirm. Again NO communication.! Called into the restaurant, four staff standing behind the bar, was told they were fully book (even though the restaurant had empty tables) no apology only a snotty remark that they did not take messages. BUT they have a answering service! Disappointing service and response!
Great food and really lovely staff, had a lovely meal with my wife. The restaurant side feels like an after thought having eaten in the bar and the restaurant but same great and good service.
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Took kids here for there first tapas experience. Really good. We all enjoyed it. Staff were great too. Thanks. We will be back.
Table booked for 7, got food 8.10. Very small portion, poor quality food. Flat lager. Got a Mcdonalds on way home
Good local pub, great staff, nice experience, definitely go again, apparently the food is good too
Lovely.. Cosy& Happy pub and fab Tapas.. music is in abundance warm welcome by his lordship..
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Had a great family dinner today. Staff were lovely and friendly. Cheese cake was amazing.
Great atmosphere and really great food. Would recommend
