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"Food and service was fantastic. The restaurant was very busy but the quality of service was great. We were not waiting long on food and waiters always had a smile"
Phone: +442890448631
Address: 41 Gransha RoadDown Co. BT23 5RF, Newtownards, United Kingdom
City: Newtownards
Website: http://www.lamon.co.uk/
Friday: 18:00-00:00
Saturday: 18:00-00:00
Dishes: 0
Amenities: 8
Categories: 5
Reviews: 1488
While our room was changed to accommodate my friend that was prob the only positive we could say. On arrival we decided to use spa while waiting on our room. The pool was freezing(I do open sea swimming so that's saying something). The jacuzzi steps were very steep extremely hard to master even for myself who is quite fit extremely mobile. My friend unfortunately slipped while getting out hurting her knee no one even came over to assist or see if she was OK.restaurant staff abrupt when ordering evening meal. My meal was could bull the chicken was slightly pink at end both meats were cold. When asked if everything was OK I said no explained why all I got as a response was oh sorry to hear tha...
I didn't have an overnight stay but booked venue for reception after my mums cremation yesterday gir people. I have never seen such a skimpy, meagre spread for per head. It was scones and pastry as it was an am service. What was provided was worth about max. Guy pouring coffee def needed training as it was literally thrown into the cups. Didn't complain at time as we were too emotional but will get doing so. Could have taken all those attending elsewhere and had a great cooked breakfast for less. Also the scones weren't fresh. I am more than annoyed so will definitely be complaining .
The standard of service was excellent and the food was very good. The staff were very friendly and attentive without being intrusive. The live piano music was a lovely touch and very enjoyable.The only criticism I have is that the general decor and furniture looked tired and dated. The lighting was too bright in the restaurant and this took away from the ambience. In spite of this I would recommend this restaurant because of the food and the great level of service
Staff were lovely and food was very nice. Had booked an early check-in (for an extra only to arrive and find no room ready, or any record of my request, so ended up not been able to check-in until after the event I was attending. Then when I finally got to the room the carpet was dirty and one of the light fittings didn't work. Doesn't come close to star standard in my opinion.
Food and service was fantastic. The restaurant was very busy but the quality of service was great. We were not waiting long on food and waiters always had a smile
