"The pub was alright, but I was taken aback by the prices. A pint of Harveys Bitter and a glass of New Zealand Sauvignon cost me £16.45. I paid only £8.91 for a similar order at another place in Brighton earlier today."
I wanted to take a moment to write a review for The Pump House, located in The Lanes of Brighton. The staff at this cozy old pub were incredibly welcoming to all guests. The interior of The Pump House perfectly matches the historic exterior, giving the whole place a charming atmosphere. The menu offers a variety of options, and you can choose a table and order at the bar. During my visit, I was served by Lorna, who was not only friendly and efficient, but also made sure to inquire about any allergies before taking our food order. She provided helpful recommendations and made us feel at home. Lorna's cheerful personality and excellent customer service added to the overall experience of the pu...
Staff seemed irritated at best that I was there. Service was really bad, not a smile or any hospitality in sight. Was quite uncomfortable to eat there with that atmosphere, like everyone was having a bad day. Then the food was awful, I ordered one of their “award winning pies” and it was tough and dry, the mash and gravy had some kind of skin on it and the mash was hard in places. It seemed like it had been badly microwaved or sat under a heat lamp for too long but either way was really unpleasant. Cold on arrival. Paid £4 for extra brocolli and realised I was paying £1 per spear, which even these days felt ridiculous. Leaking window causing pools of water all over the floor just being ignor...
So we went in and stood at the bar until a table became free. We ordered food. My Partner had Sea bass with mussels. I ordered the Turkey pie with stuffing and roasted veg. When the food arrived my partners was very nice but mine consisted of a pie, Mashed potato and one roasted carrot cut in half lengthways and gravy. No roasted vegetables plural and no stuffing. I certainly was disappointed and others were as well as they had to order a side of broccoli. Really for the price it should have had all veg there. I spoke to the barman he said it was edible. I agreed but at the end of the day they didn't even offer a refund or free drink. I don't think I will be going back.
I visited this pub a few years ago and thought it was just okay. However, during a recent lunch visit, the bar staff were very helpful and friendly. We ordered drinks and food, which arrived quickly, but we were disappointed as the fries were undercooked and the burgers were lackluster. There was also a very loud group at a nearby table who were not considerate of other customers. Despite this warning sign, we came back later in the evening with friends for drinks. Unfortunately, the bar staff seemed less accommodating and focused more on stocking shelves than attending to customers. The beer was good, but overall the experience was lacking.
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Wow. I was here on a Saturday in early December and the place was packed. This pub is cosy, old, gorgeous, with great staff and food. We went in for a drink and to rest before continuing shopping but once we found a table I saw some of the other customer’s food and decided to stay for lunch. We didn’t regret it! Food was hearty, generous portions, and lovely. We had a great time and I’d love to return sometime.
Great atmosphere, friendly staff with a great selection of food and drink. Spent an evening with friends's. Background music that was being played was a fantastic mixture, something for everyone. A real effort has been made for the Christmas season highly we would highly recommend this pub for both food and drink. To top it off, the landlord brought us all a round of drinks appreciation from both parties.
This is always our first stop when we visit Brighton and we have been going there for 30+ years. We are always well looked after, most recently by Lorna Adi, and we love the food so much, that we even had our Christmas lunch there this year. Be sure to pay it a visit if you are in the Lanes, you won't be disappointed!
We live in Germany and the Pump House is our pub every time we come!! Nearly always eat fish and chips, English style. Excellent!! I'm Irish and my husband German and he too loves our food!! Roll on summer and we'll be back! Nuala Hof
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Came here on a busy Saturday evening. It had a lovely busy atmosphere with a mix of ages. We both are their homemade pies, absolutely delicious. All tables cleared quickly and staff all pleasant and efficient. Would return.
The pub was alright, but I was taken aback by the prices. A pint of Harveys Bitter and a glass of New Zealand Sauvignon cost me £16.45. I paid only £8.91 for a similar order at another place in Brighton earlier today.
Surf & Turf (8Oz Steak & Scampi)
Cheesy Garlic Bread (4 Slices)
Chicken, Bacon And Leek Pie
Sussex Prime Sirloin Steak
Celso Homemade Captain Pie
