The Queens Head - Table reservation

We booked a table online and paid £5 per head to reserve the table for Sat eve. Unfortunately, due to a family member feeling unwell, we had to cancel, which we did, a full 36hrs before the reservation on the Friday morning, before leaving for Windermere, so that they could at least fill that table if needed. We rang the Queens Head to say sorry for cancelling the evening reservation but we 'd like to eat earlier and could we rebook for lunchtime instead The lady, should 've got her name, said 'of course, what time ' we said about 1pm and would the £20 already paid reserve the table? The lady replied 'No! ' that money is now gone as we 'd cancelled the later reservation!!! I beg your pardon,...

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Pre booked a table for Sunday lunch with my grandmother and young daughter. After some confusion when we first arrived about where we should be sitting, we were initially sat at lovely table in a side room. Once were were all settled grandmother sat down,...

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Yet again another fabulous meal at a lovely pub.i had the beer battered fish n chips my wife had the gammon followed by apple crumble all three we're tremendous The service was great. Thanks Chloe for looking after us..

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Great building in a stunning location. Very tastefully decorated. Very welcoming with a decent selection of drinks. Menu fine. Ordered ham sandwich but was rather disappointed

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Table given away, party included 91yr old and Type 1 diabetic. No signal to explain our 15min delay. No hospitality or empathy. Disgusting after 2hr drive.

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