Unfortunately it was one of the worst restaurant experiences ever, the place was so cold that everyone was sitting with their winter coats on as they ate and periodically going to the back to warm themselves by the fireplace as if they were at an outdoor campfire. It's sad being Christmas Eve and being acutely aware how difficult it has been for restaurants post pandemic. We tried to overlook the poor service since there was one server for all the tables. The food was cold, the main course wasn't what was ordered, served chicken rather than the braised shortribs that my husband ordered. Server was so embarrassed she tried avoiding us. Never offered a refill on our empty drinks, then told us...
I'd rate The Richmond three and a half stars. We stopped food dinner at the Richmond on our way to see a Staten Island FerryHawks game. They have a full bar with a nice variety of midtier whiskeys, a handful of whiskey options, and about a dozens wines available by the glass. We walked in right at opening and were seated immediately. They have a few interesting promotions going. I decided to give the $1 oysters a try. They had an intriguing deal for a Tomahawk steak with a bottle of wine and dessert, but we ended up going in a different direction. We paired the oysters with the tuna tartare served with guacamole and toast. Felt like a quintessential millennial dish. I could definitely see my...
Excellent service and exciting, vibrant food! Came here for tomahawk Thursday night and it did not disappoint! Every Thursday, there is a dinner special where you get a tomahawk steak, 2 sides, wine and a dessert for $145. The tomahawk was tender and melt in your mouth with the perfect cook. We swapped the wine for two additional sides. We tried the truffle fries, truffled mashed potatoes, creamed spinach, and the mac and cheese. My favorite sides were the truffle fries and truffled mashed potatoes. The fries are crispy and cooked in truffle oil so they were full of umami. The mashed potatoes were creamy and light. For dessert, we had the fudge cake with vanilla gelato perfect way to end the...
Best Customer service I've ever had in NYC. Our server was Dana, and I can't imagine it getting any better than her. She was so sweet, informative and even gave us tips on other places to check out nearby. Dana was very attentive and accommodating without hesitation. I came here for a date night, but I also so some ladies having a girls night and someone dining solo, so The Richmond is fitting for any party. As for the food.. we had the lavender mocktail, as well as the ginger mocktail. Oyster Rockefeller, the short rib French onion soup, the grilled salmon (I substitute the seasoned potatoes for truffled mashed potatoes) my bf had the chicken Parmesan pizza with a side of pasta, the menu st...
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as usual were eating and drinking excellent. the hostess and the entire staff are very friendly. the service began excellent, but was not so attentive to the end of the meal. the waitress was charming, but overwhelmed and he was just a food runner. we sat at our table at the end of our meal (before dessert) for one. Also, while the drinks were excellent, after the bill received, I was quite surprised and a bit confused as why a meters roggen manhattan costs $23. I had the exact cocktail (same ingredients) at numerous bars and restaurants in manhattan and the price is in the rule between $15 and $19. I have eaten several times in the richmond and would definitely like to return, but the resta...
We had the wheel mac and cheese which was cool. A bit hard for some reason. But the ambiance was calm and fancy like a living room. I enjoyed their salad and the fried cheese was interesting. But their risotto had too much wine nd wasnt cooked down, to where it just tasted like I'm drinking accidental poured wine-risotto. But the scallops were tender and then the octopus was fun, had bits of potato garnish. Their drinks were just ok, my mocktail was pretty nasty tho maybe I didnt like the herb. The staff was friendly but kind of cold. Bathroom had cozy vibes.
First time at this restaurant. The food was tasty and the Old Fashion made by Bartender Rob was on the money as we ate at the bar. Nice cozy atmosphere. My wife and I were very happy overall with the service and quality. HIGHLY RECCOMENDED!
This place is such a cool vibe.. loved everything about it. Food was delicious and presentation actually very impressive with the food and cocktails! Service was very good as well... don't hesitate to try this place!!!
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Christmas Eve dinner at the Richmond was delicious. the French Onion Soup was great especially on such a cold night. The evening's specials, particularly the short ribs were excellent.
It was reported that on Aug 11 will be restaurants last day. Reported by SI advance. What a shame. Another bites the dust.
