"Price of food and drink is eye watering. Unjustified inflated prices. Drinks were also flat. Shame as the location is lovely, although the inside could do with an update. Alex Polizzi, one for you...."
I see that Graham has responded to my fiancées review with factually incorrect information. The Police report will confirm that, his Staff -just the deputy manager- I might add was rude and abusive to my fiancée! This is what started the cuffufle! Immediately the 2 young waiting staff run out to the garden to apologise for the short/grey haired, deputy managers conduct. He is rude and aggressive, mainly to women! Both the young members of staff were scared for their jobs as the owner and the lazy deputy manager are both aggressive. Read the reviews from elderly women and elderly couples who have been thrown off the premises for a minor complaint about service. One couple had been going for o...
After enjoying a lovely lunch today at The Royal Lodge with my 3 year old son, I had an awful few minutes where my 3 year old ran off and I couldn’t find him. After checking all of the immediate areas twice I started to really panic and shout his name, the manager then ran over to me and with a raised, harsh voice said ‘can you stop shouting, we will help you find him!’. I was stunned and replied with ‘that is so inappropriate, he’s only 3’ to which he replied ‘and so is shouting round my hotel!’. Thankfully just then I spotted my son hiding in a corner which he thought was a game, but that manager was more concerned with keeping his hotel quiet than showing empathy for a distraught mother l...
We have previously eaten here in years past and it was good food, so we thought we would try here again. We had had a very long walk and we were all hungry. We sat in the garden with lovey views, but it seems very unkempt, there were not enough tables with shade as it was very hot the day we visited. We thought the menu very limited in choices, no ploughman's, no ham and chips. The prices were very expensive for what you got. We ordered soup which came with some crusty bread, and although nice certainly not worth £7.95. I had a mushroom dish which was basically a whole punnet of mushrooms in a cream and perl las cheese sauce at £14.95, I don't know anyone who could have eaten even half the d...
I was really looking forward to a Roast dinner and it says outside Carvery served 12.00 5.00pm only to be told upon entering that it is not a carvery! Maybe they should take this rather misleading sign down from outside? The menu sounded nice; however, it was WAY overpriced, it was cold, meat was chewy and all in all, a bitterly disappointing experience.
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We had a shocking Sunday roast here and felt ripped off considering it’s £17.95 a pop. Excellent location and loads of good reviews so people seem to like it, but for us it was just a weird experience with bland and tasteless food. We had tried the nearby Saracens Head earlier in the week and regretted not going back for the Sunday lunch there.
I was charged £22 for two jam scones and two coffees. The Manager suddenly appeared as I paid, whilst an embarrassed looking staff member rung it up on the till. A quick look at the website confirms that our portions were halved but the price remained the same. No menu offered at any point. Sharp practice.
We had the most hideous meal where 4 peoples hot food came out and was stone cold. The manager was really rude when dealing with our complaint and got very aggressive and angry it was so unprofessional. Prices were also extortionate. Don’t waste your hard earned money going here!
Absolutely awful woman (I use that word loosely) behind the bar....rude and sarcastic.... told us to go elsewhere if we didn't like it.....plus the prices were so expensive....... do yourself a favour and AVOID like the plague. I hope that barmaid loses her job.
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We didn’t stay, but just went for cream teas. They were mediocre dry scones, processed jam and cream. They cost £12 extortionate. And when I checked the bill, a ‘voluntary’ service fee had been added without consultation. Avoid.
Price of food and drink is eye watering. Unjustified inflated prices. Drinks were also flat. Shame as the location is lovely, although the inside could do with an update. Alex Polizzi, one for you....
