I visited here with my extended family for a meal. It was very quiet with only a few other tables occupied. We decided on dining here due to the offer they had on which was 30% off on a Thursday. We’ve been before to take advantage of this offer as it’s such great value for money. The evening started off great. We were welcomed by the manager and shown to our table. Our order was taken promptly, again by the manager, and then our drinks arrived followed by our food. Unfortunately, it went downhill from here. I guessed the manager had gone home by this point. The two young girls serving us were so miserable, no smiles, nothing. They spent most of their time hovering at the bar, chatting. We a...
The restaurant was empty when we arrived. We ordered drinks. They eventually said they only had one bottle of 0% lager. We were a party of three and we ordered lunch from the menu. We waited ages. The staff stood around chatting. They was much noise from the kitchen. Lots of laughing, chatting and parking about. Very loud and unprofessional. After about 40 minutes our food arrived, after I asked them how long it would be. The fish and chips was good, but the shepherdess pie was not nice at all. All in all it was very disappointing and we won’t be going again.
Give it a miss, service very poor. Long wait for food and drinks. Bar man friendly, young girls no customer service skills. Witnessed unused cutlery from table being put back in cutlery drawer (after she had picked them up off the floor when she dropped them!! Manager should get a grip on staff training over this. We won't be back.
Had a lovely stay on as travel zoo deal ,absolute bargain , dinner lovely.basic menu on deal , but adequate , breakfast very good , all staff were friendly and helpful, manager/,,owner was very good and very hard working , would definitely stay here again .
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Our first visit at The Royal Oak and this place is definitely the best around for miles. The Sunday Roast was amazing especially the gravy. My son loved the chicken fajitas and cleared his plate. Compliments to the chef team and great service too.
We had a lovely meal at The Royal Oak this evening. The restaurant was warm and welcoming; the food delicious; the service friendly and efficient; the prices reasonable. Couldn’t ask for more.
The hotel is five stars but the breakfast needs work
Cold toast and not as the menu said
Plus avoid weekends as it gets very noisy with weddings, there is
I was spoilt rotten by the Staff. I expect this service from a 5 star Hotel . Nothing was too much bother . I will 100% be back again.
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The best pizza in Cheshire!!! Excellent well mannered staff best to book on weekends would highly recommend a visit here
I loved everything about this hotelIt is a beautiful place with lots of character set in fine grounds with gardens.
The Royal Oak Indulgent Cheese Board
Garlic, Tomato & Chilli Pizza Bread
Ham Hock & Cheshire Cheese Terrine
The Royal Oak Cajan Chicken Burger
Delamere Breaded Goat's Cheese*
Honey & Soy Glazed Gammon Joint
Sweet Potato Black Bean Burger
Chocolate Bread Butter Pudding
Garlic Mozzarella Pizza Bread
Honey Glazed And Roasted Ham*
