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"Had an excellent stay at The Swan. All staff where welcoming, friendly, attentive and professional. Food at breakfast and dinner was such high standards. The room was spotless and had everything you needed. Can’t wait to come back."
Phone: +441684311870
Address: Worcester Road, WR8 0EA, Malvern Hills, United Kingdom
City: Malvern Hills
Website: http://www.thehanleyswaninn.com/
Monday: 08:00-22:30
Tuesday: 08:00-22:30
Wednesday: 08:00-22:30
Thursday: 08:00-22:30
Friday: 08:00-22:30
Saturday: 08:00-22:30
Sunday: 08:00-21:00
Dishes: 52
Amenities: 25
Categories: 5
Reviews: 9289
A nice location with a large beer garden but made less attractive by the number of uncleared tables. Friendly welcome. A poorly lighted, small room overlooking the car park, with an extremely uncomfortable mattress, a shower that fell apart when we tried to use it, and a tv that switched itself on spontaneously at 6am. Noisy, crowded, popular dining areas with friendly staff but some unspecified blunder between server and kitchen meant our risotto didn’t appear for more than an hour. While waiting we were entertained by overly loud ‘background’ music. To be fair, the price of the meal was discounted to compensate for the long delay. The Swan is memorable for all the wrong reasons.
Have visited this restaurant/pub before and always found it a pleasant place. There are a few things that could be improved though, when a waitress comes out 3-5 minutes with your Sunday Lunch you just know that they 've been sitting out back waiting to be ordered and because of this the plates are cold and the meal to start with is just warm rather than hot plates and hot food. Sometimes you have 2 potatoes, sometimes 3. Sometimes the parsnips and red cabbage are missing, sometimes not. All these things make a difference to the meal. The restaurant itself is lovely and it 's in a wonderful location, it 's just that the food is a bit inconsistent on what you receive each visit.
Stayed here as a halfway stopover when travelling to and from Cornwall. Beautiful throughout the bar, restaurant, gardens and the rooms. Great selection of ales, gins amongst many other options at the bar. Food is fabulous and the breakfast certainly fills you for the day. All the staff especially Imogen are cheery, helpful and welcoming whilst giving a polished, professional service. Will definitely stay again
Walked here from Malvern Hills caravan site in approx 15 mins. Very pretty pub old world charm with a modern twist. Super friendly attentive staff. Dog friendly. Great selection of wines, spirits and beers/lagers. Delicious roast lunch and dessert. Highly recommended.
Had an excellent stay at The Swan. All staff where welcoming, friendly, attentive and professional. Food at breakfast and dinner was such high standards. The room was spotless and had everything you needed. Can’t wait to come back.
