The Terrace

The Terrace - Table reservation

North Rush Street, 521, Chicago Phone Number, Reservations, Reviews, United States Of America, side Reservation
2514 Reviews 4.5

"A vibe! Love the bar, love the service. Great atmosphere and the staff is very accommodating. Will definitely be returning"

Details

Phone: +13126451500

Address: North Rush Street, 521, Chicago Phone Number, Reservations, Reviews, United States Of America, side

Reservation, Booking

City: side

Website: https://www.marriott.com/en-us/hotels/chilc-the-gwen-a-luxury-collection-hotel-michigan-avenue-chicago/overview/?scid=f2ae0541-1279-4f24-b197-a979c79310b0

Opening hours

Unfortunately, the opening hours are not available at the moment.

Statistics

Dishes: 2

Categories: 5

Reviews: 2514


Address

Show Map

Reviews

1 /5 Rating

Disappointed by The Gwen Oversold Insecure Relocation I've been a loyal Marriott Bonvoy member for years, frequently traveling for work and always choosing Marriott properties. My recent stay at The Gwen in Chicago, however, was incredibly disappointing. Despite having a confirmed reservation, I was notified just 10 minutes (via email, no phone call) before arrival that the hotel was oversold. This left me stranded in the city, frustrated and worried, especially since it was already late in the evening. While The Gwen offered to relocate me to another property, the alternative fell far short of my expectations. This put me in a potentially unsafe situation (at 10PM at night) especially as a...

4 /5 Rating

We spent one night at the Gwen for our anniversary. It was a very nice hotel but I was left feeling that it should have been nicer for the price we paid. The location was wonderful. It's close to shopping and restaurants and was convenient to where we wanted to go. While we were waiting for our room we spent some time on the outdoor terrace and had a drink and some food which was quite good. The rooms are nice but not anything exceptional. Beds are similar to what I've experienced at less expensive Marriott hotels. The bathroom was the best part: spacious with a nice soaking tub and shower. Other than that I would say you're paying extra for the unique decor and location in the city. Our sta...

3 /5 Rating

Admittedly the rooms' and hotel's interior designs is appealing. The location is adjacent to a high end mall and the location is urban Chicago but neither on the river nor on the water front or any of the parks. I had a very quiet room, X37, unfortunately disturbed by the compressor of an empty refrigerator. In regrettable consistency accross Marriott properties the guest room has windows that do not open or have any vent. Thus, you have to sleep in the stall air of the room and floor. The bed and bedding was great. Major draw backs: no service to speak off. No bell, offering help with luggage. 1 reception out of 2 open. No pantry. No minibar. Not even a tea kettle or coffee maker.

1 /5 Rating

Attended tea at the Gwen this week. I was very disappointed. They put you in a banquet hall, which is extraordinarily loud since they also have a dj playing music at quite a high decibel. Most disappointing though, we paid almost $100 and only got two drinks from the tipsy menu. We kept ordering drinks and they never came. The last drink we ordered 20 minutes before the end of our assigned time and we waited an hour before we called it and left. Very disappointing, go to the Drake instead. Book a table now

4 /5 Rating

I would like to comment on excellent Conciege service. Ramon went out of his way to book the best restaurants in town during one of the busiest times (very large congress with 70 thousand visitors) for 4 nights (even though I only stayed in the Gwen for two night. I had nothing booked until last moment and he used personal favours to get us tables at the best places. Very impressive! Never had such experience in Chicago. Thank you Ramon.

5 /5 Rating

Highly recommend. Although we had some setbacks with drink availability, the venue is beautiful and the staff are very pleasant. The rooftop at the Gwen provides a great view of the city and it’s definitely up there in terms of rooftop Chicago experiences.

5 /5 Rating

amazing experience gorgeous clean rooms. Staff is exceptional especially front desk agent Jacky (new Mom! . doorman Alan remembered our name every day who makes the effort to do that anymore?

5 /5 Rating

I reserved a spot on rooftop Everyone was so nice and kind. My friends and I had a wonderful time. Appetizers and my burger delish. Brussel sprouts are so good. The shrimp was tasty too Book a table now

5 /5 Rating

Great spot if you want to be central in down town. Easy access to all shopping and restaurants. Staff was great and the entire hotel was very clean.

5 /5 Rating

A vibe! Love the bar, love the service. Great atmosphere and the staff is very accommodating. Will definitely be returning


Dishes

Breakfast Sandwich
Breakfast Sandwich

Cookies
Cookies