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"I came for a Christmas meal and was disappointed by the lack of organization and subpar food. The staff also lacked social skills. It was my first time visiting and I left unimpressed."
Phone: +441246555449
Address: Top Road, North East Derbyshire, United Kingdom
City: North East Derbyshire
Website: https://whitehartcalow.co.uk
Monday: 12:00-22:00
Tuesday: 12:00-22:00
Wednesday: 12:00-22:00
Thursday: 12:00-22:00
Friday: 12:00-22:00
Saturday: 12:00-22:00
Sunday: 12:00-22:00
Dishes: 52
Amenities: 19
Categories: 5
Reviews: 822
A little late in getting around to posting this review, we went a few Sundays ago for the carvery, the staff were having issues as they had some team members phone in ill that morning. The staff that were on duty were all amazing and...kept smiling even despite the pressure that they were under The food was lovely and plentiful and we will certainly be returning, even if just for drinks What I would say to the tables that maybe had a little wait for drinks or their order being taken, is just be thankful and respectful to the staff that do turn up for work, the hospitality industry has suffered so much over the past 2 years and they like everyone else are still struggling in some areas
The only reason inm giving this 3 stars is because of the main meal, and honestly that was the best part. Frankly the service throughout was rubbish. The waitress who brought the food had no idea what on each plate, we had to ask for...cutlery, we had 4 desserts and by the time the last 3 came out, the first one had been eaten. It also took well over 20 minutes to pay our bill despite getting the receipt straight away. It seemed like noone really knew what they were doing, shame really as in the past it was a nice place, I don't think we will be returning any time soon
I came with friends for a birthday dinner and was disappointed to find that there was no lemonade at the bar. The server got our orders mixed up - one of my friends, who is autistic, requested a burger with everything on it and it came out exactly as ordered. I ordered pie and chips and asked for extra gravy, but it arrived lukewarm. The chips were cold and some were soggy. We had to send them back to the kitchen.
I believe this pub has recently changed ownership. I thought the food and service were both excellent. I have never been let down with my meal here. The dishes are well prepared and a meal for two people, including mains, drinks, and desserts, costs around £30. The atmosphere and service are great, the food is delicious! Give it a try, you won't be disappointed!
I came for a Christmas meal and was disappointed by the lack of organization and subpar food. The staff also lacked social skills. It was my first time visiting and I left unimpressed.
