I went for Breakfast at 9:30am hoping it to be quiet and food available. All stainless serving surface were Cold. The plates were Cold. The overhead heat lamps were on causing All Food to be Crusty and Glued together causing Mushed Up Food in bowls. All the food selection were Cold underneath the Crusty top surfaces. The Black Pudding were all soft and pink inside. The Eggs were Cold small and of poor quality sat in a pool if oil. Sausages Hard and Cold list can go on. I complained to waiting staff they didnt know what to do or say as they were @18 years old. Left my food and left causing food waste and hard earned money wasted. I complained to Toby Online to send some one from head office t...
My Husband and I attended this evening, and arrived at 7.15pm. The restaurant was quiet, with minimal tables occupied. One lone Barman was tidying the bar area. We waited 20 minutes to be seated, despite the restaurant clearly being quiet. When I advised the young waitress of this, her reply was “well I only have one pair of hands” waving them in my face. We took our seats and said we would like to have a carvery. No direction at all was given other than “help yourself” and we had to walk around the restaurant to find the food service area. This was absolutely disgusting. Food was on the floor, a clear slip hazard. The food that was available looked like it had been out for days. We decided...
Please read my review thoroughly to avoid being scammed by parking charges . Food great, nice staff. I was told to scan the QR code at reception to avoid a parking fine which I did. This went to a website and they charged me £1. It wasn 't what I was told would happen and the waiter said I shouldn 't have been charged anything. Staff were busy and as we were in a rush I left it. I wasn 't too worried only a pound. However today I had a call from the fraud department of my credit card. Two payments attempted by begame.club £1 and £39.99. My bank stopped the second one. It appears that the QR code has been hacked by an organisation in Italy. I 've notified the restaurant who are dealing with i...
Having had an early start, dropping off our dog for Vetinary treatment we stopped here for breakfast, it is convenient being adjacent to the A580 East Lancs. Road and Carr Mill Dam, with plenty of vehicle parking. A TIP don 't forget to sign in your Vehicle Registration Number at Reception, or it will cost you... A friendly welcome, quickly seated and simple, efficient customer service. Buffet style help yourself, the All you eat nicely cooked breakfast is both tasy and filling, also very good value with excellent proper coffee. Situated by Carr Mill Dam Lake you can eat while looking out across the lake. If you want to walk off some of the calories afterwards there are excellent walks adjac...
Book a table now
Breakfast, for me, has eggs. This place is not capable of cooking eggs. Seems simple enough but it is not simple enough for them. Stood waiting in the serving line for about ten minutes, along with several other people, to have eggs appear ... only to be presented with a bowl of half cooked eggs swimming in some sort of liquid that looked like water. The lady in front of me poked at them with the serving spoon and she concluded they were inedible. I said to the fellow who brought them out, who was dressed like a chef , that the eggs were not cooked and he replied indignantly yes they are mate . I gave up, seated myself, and ate the rest of my breakfast. I kept my eye on the serving line and...
Visited 3/12/23 with family, service was excellent from all the staff even though I'd never seen the Waterside this busy, long queues. The carvery was absolutely excellent, probably the best I've ever had,so nice,the whole family all cleared their plates which tells you all you need to know. Everyone agreed they can't wait for their next visit, keep up the good work
Elisha was first class. Professional, polite and what you want when going out. Food was lovely and this place has such a warm feel. Highly recommend for a great bite to eat. 10/10. Thanks Elisha be back soon.
Hired the back room for my baby shower. It was a Saturday afternoon the staff did everything they possibly could to make sure we all had a lovely time. Thank you for great service, I really appreciate it!
Book a table now
Dropped in for a quick lunch. The food was lovely and fresh, thoroughly enjoyed. Staff are always so friendly Kim, Col, Ollie and James. Nothing too much trouble. Definitely recommend.
The food was amazing and jacks was so welcoming and very funny they made the experience here better
