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"The food is delicious, but they could improve their speed at the drive-thru."
Phone: +13235663955
Address: 9901 Long Beach Boulevard, Lynwood, 90262, United States Of America
Reservation, Booking
City: Lynwood
Website: http://tomsjr.com/locations/
Monday: 07:00 -23:00
Tuesday: 07:00 -23:00
Wednesday: 07:00 -23:00
Thursday: 07:00 -23:00
Friday: 07:00 -23:00
Saturday: 07:00 -23:00
Sunday: 07:00 -23:00
Dishes: 4
Categories: 5
Reviews: 596
The food is delicious, and the customer service is usually great, except for one employee. I believe her name is Ana; she has several piercings and some tattoos and works the morning or afternoon shift. I visited on June 3, 2022, at 1:45 PM and placed a phone order. When we arrived to pick it up, she mistakenly gave us someone else's food and charged us for it. She was quite rude when we tried to explain the mix-up. Her behavior was very unprofessional—she was speaking with her hands, rolling her eyes, and had a terrible attitude. She even claimed not to know the supervisor's name. Overall, very disappointing.
When the food is prepared correctly, it's quite good, but occasionally there are mistakes. Recently, they've gotten a few orders wrong, and when I've raised the issue, they suggest that I should check my order before leaving. The sandwich I ordered is shown in the picture. Unfortunately, it often ends up soggy by the time I get home, and I only live 4 minutes away.
Fries were cooked to perfection. Burgers were juicy, and they were not stingy with extra thousand island sauce. GREAT customer service. Ordered the family pack with 4 burgers, 4 fries, and 4 drinks for $37.
Good quality service good food and tasted great ... Good customer service will manner smile clean clothes everything I loved it but you know about the restaurant and about the people that work there Book a table now
The chilaquiles are among the best dishes on the menu. I ordered the red ones and found them to be saucy and crunchy, with a bit of a spicy kick. They also don't hold back on the portions!
I order a chicken avocado by itself in the drive thru and paid $10.48 and they took like 30 min to make the food and still got charge 55 cents for using my debit card what a theft.
The burger special were good and the hot boneless wings were fire an don't forget the ranch was pretty good too. I'll recommend.
The food was definitely worth the price. We ordered breakfast for five people, and it was very reasonably priced. Book a table now
The place was nice the food was very good and the employees were really helpful.
The food is delicious, but they could improve their speed at the drive-thru.
