There were no signs for Shipping or Receiving, not even the company's name, which made it difficult to find the right door—I had to knock on several before I found the correct one. When I brought this to the attention of one of the staff members, he responded with nothing but condescending and sarcastic remarks. Eventually, I spoke with the manager and asked about the weight of my load. I was reassured multiple times that it was 42,000 lbs. I made sure to confirm this, as I didn’t want to make an unnecessary trip back. The nearest scale was 18 miles away. The load itself was fine, but when I finally got to the scale, I found that I was nearly 4,000 lbs over the gross weight. It felt like a l...
