Generally I like the food from Vocelli Pizza. But the latest delivery on March 11 from their Cloverly Store was unacceptable. The online order was at 6.19 PM. The order went out for delivery at 7.02 PM according to the email from the store. So far sogood. The food arrived at our home 7.50 PM and was nearly cold. The whole dinner was spoiled and the money wasted. UnfortunatelyI gave a generous amount of tip upfront when paying with credit card. This was my last order for delivery from that store.
In general, I like the food of Vocelli Pizza. But the last delivery on March 11 from their Cloverly store was unacceptable. The online order was at 18.19. The order went for delivery at 7.02 PM after the email from the store. So good. The food came home at 7.50 and was almost cold. The whole dinner was pampered and the money was was wasted. Unfortunately, I gave a generous number of tips when you pay by credit card. That was my last delivery order from the store.
I had a great experience with this restaurant. The person who took my phone order was friendly and really helpful. I was a bit unsure if I was in the right area, but they went out of their way to help me figure it out. The delivery driver was also very pleasant. I was so impressed that I felt the need to leave a review. Plus, my order arrived quite quickly. Overall, this was the best customer service experience I've had in a long time. Thank you!
Pizza was misshapen, and despite ordering extra cheese and light sauce, pizza came with extra sauce and light cheese. Not to mention the crust was almost half the slice. This is a frequent issue and I experience it regularly when ordering from this store. Amongst other issues making the pizzas correctly. Additionally, despite calling the store and stating the problem, my requested replacement pizza never arrived.
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The person that took my order over the phone tonight was beyond helpful and kind. I was unsure as to whether or not I am in their jurisdiction and he went above and beyond to figure it out. The delivery driver was also very kind. So kind that I had toleave a review. I also received my order pretty quickly. Best customer service experience I have had in a very long time. Thankyou so much ??
Ordered a 14 inch pizza. Received a 13 inch pizza. This is 14% less pizza than ordered/paid for, and given 8 slices in a pizza, and 8x14=112, this means the equivalent of more than a slice of pizza missing. In this time of inflated prices,particularly for food, this is not appreciated.
I ordered a 14-inch pizza but received a 13-inch one instead. That’s a 14% reduction in the amount of pizza I paid for. With 8 slices in a pizza, that means I'm missing more than just one slice. This is particularly disappointing given the current high prices for food.
Vocelli…Vocelli…Vocelli ???? I ordered a late diner small gluten free Hawaiian and it was absolutely tasteful. I’m extremely picky with my food but I was pleased with the quality served here.
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Though it's a chain, Vocelli Pizza surpasses many local pizzerias. The cauliflower crust is excellent, and it reheated perfectly the next day!
It's a chain but it's better than a lot of the local pizzerias. Cauliflower crust is excellent. Great reheated the next day, too!
Build Your Own 16" Neapolitan Crust Pizza
Half Order Tuscan Grilled Chicken Salad
Full Order Tuscan Grilled Chicken Salad
Catering White Cheddar Mac And Cheese
Regular Tuscan Grilled Chicken Salad
Full Order Garden Della Casa Salad
Half Order Garden Della Casa Salad
Side Tuscan Grilled Chicken Salad
Build Your Own 18" Colosso Crust
Regular Garden Della Casa Salad
