Ordered online for delivery around 5pm. I appreciated the courtesy text from Vocelli notifying me about the potential delay due to traffic. I get it, it happens and it was a nice touch! The delivery guy was so nice and professional. However, I did receive the wrong Stromboli but I didn’t mind bc it was absolutely delicious. About 15 mins after the delivery, another Vocelli delivery guy showed up at our door with the correct Stromboli order and a complimentary side of cookies!! We didn’t even call to let them know. We were truly amazed and so appreciative of the level of customer service they displayed this evening. Even if they didn’t deliver the correct order, my rating for this Vocelli loc...
Use to be be our go to place but as of 06/11/24 around 7pm it will not be. I called for curbside and was told ‘10 more mins’ I called back 15 mins later and the Indian guy told me ‘we’re really busy call back in 10 mins’ Grabbed my kid out of the car to figure out what was going on only for the staff to have no idea what is happening. Was also met with an attitude from someone when they told me they didn’t even start my order yet, now 15 minutes past expected time. Even better they got upset with me for being upset. Not sure if ownership has changed but at this rate they will not last. Disgusting operation and service, will not come back again. Do not recommend.
Fathers day dinner ruined. Ordered online and had to wait an hour and half for food to arrive. Called at 55 minutes and was told 5 minutes. Called 15 minutes later, was told it was delivered 20 minutes ago, looked all over and called back then told it was still on the way. When we finally received our food, the pizzas were cold, both of my children's chicken tenders were tossed in a sauce instead of plain tenders. They wouldn't eat them and I ended up having to go get other food because I was told it would be another hour before they could be delivered. So much fun a fun family dinner together.
The pizza is still good here, but good luck actually getting what you ordered. The staff is overwhelmed and blame it on new management. Not sure I buy it since this is a reoccurring problem. Want to support them, but I won’t be back.
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Had coupon and placed order for delivery to the office. Pictured large cheese, large pepperoni, and make your own Stromboli. Came out to $35. Pretty much another chain pizza spot. Would try a specialty pizza one day.
I ordered a sausage pizza with very little sauce and barely any cheese, and it was just awful. Fortunately, I lived too far away to return it. I won't be ordering pizza from there again.
We love the thin crust pizza. Always good and ready on time. We have continued to get our pizza from Vocelli’s for years. Top place to order from.
Pizza was overcooked (brown cheese). Meatball sandwich was soggy and bland.
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Owner is extremely rude. Do not recommend working here.
Pizza and Stromboli are great. Easy to order online.
