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"Ellen was so professional and kind. She sorted out a problem with my delivery. Thank you."
Phone: +442380230861
Address: 8-10 Portland Terrace, Southampton, United Kingdom, SO15 1HA
City: Southampton
Website: https://www.wagamama.com/restaurants/southampton/southampton
Dishes: 8
Amenities: 18
Categories: 5
Reviews: 2803
The service that my girlfriend and I received (or llack thereof) really let down our experience. We are usually big fans of wagamama even though it is very basic Japanese food that you could make yourself for super cheap but I understand most people don't have the confidence to cook Asian dishes as they often look difficult but believe me they are not. Wagamama's pricing could really do with an update. Usually when you spend extra money like you would with a company like wagamama you could consider that you will be served upon in a better way than most fast food places but our experience told us otherwise. It took about 25 minutes just to bring us the bill from when we asked for even though...
We travel all over the UK, Wag's is a favourite for consistent good food. But I must say this is the best! The food is always slightly better prepared and presented, and the staff are so friendly and pleasant, particularly Ellen who is adorable. Well worth a detour if you are in the area.
Amazing high-quality food, delicious every time. Quick and friendly service. I eat here regularly and get deliveries too. There is usually a queue to get seating (shame they don't accept bookings). I especially enjoy the chilli squid and the pork belly or beef brisket ramen.
Food was good and service okay but the gentleman who asked us to leave very quickly because the mall was going to close I would recommend doing so in a slightly different tone in future. This way you lose customers !
Ellen was so professional and kind. She sorted out a problem with my delivery. Thank you.
